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Texas Roadhouse

Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
401(k) retirement plan
flexible spending accounts
Tuition Reimbursement
profit-sharing program
restricted stock units program
Annual holiday bonus

Job Description

Texas Roadhouse is a vibrant and dynamic restaurant chain renowned for its commitment to a people-first culture and exceptional steakhouse dining experience. Founded with the mission to serve Legendary Food and provide Legendary Service, Texas Roadhouse has grown to become a beloved destination for guests seeking quality meals in a warm and inviting environment. The company prides itself on cultivating a workplace where employees are valued and prepared not only to excel in their current roles but also to grow and succeed in their future careers. As a result, Texas Roadhouse emphasizes ongoing training, employee development, and a strong team-oriented... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in restaurant or hospitality management
  • ability to work flexible hours including evenings, weekends, and holidays
  • strong leadership and team management skills
  • knowledge of food safety and sanitation practices
  • familiarity with liquor regulations and compliance
  • excellent communication skills
  • ability to multitask and work under pressure
  • passion for customer service
  • legal eligibility to work in the United States

Job Qualifications

  • High school diploma or equivalent
  • previous management experience in a restaurant or hospitality setting
  • strong leadership and interpersonal skills
  • ability to manage and motivate a team
  • knowledge of liquor laws and safe alcohol service
  • excellent communication and organizational skills
  • ability to handle multiple priorities in a fast-paced environment
  • commitment to delivering excellent customer service
  • experience with employee training and development

Job Duties

  • Driving sales, steps of service, and guest satisfaction
  • enforcing compliance with employment policies
  • overseeing cleanliness and guest safety
  • providing and directing Front of House training
  • managing performance of Front of House employees including evaluations, coaching, and discipline
  • managing liquor orders and controlling liquor costs
  • enforcing liquor laws and Responsible Alcohol Service guidelines
  • assisting with development of key employees through feedback and one-on-ones
  • reviewing applications, interviewing, and hiring or recommending hiring of Front of House employees
  • directing work schedules and assigning tasks before, during, and after restaurant hours
  • creating a fun and safe environment by following core values, implementing contests, theme nights, and incentives
  • understanding and practicing safe food handling procedures

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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