Buffalo Wild Wings logo

Buffalo Wild Wings

Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

weekly pay
bonus program
Free Shift Meals
meal discounts
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Champions of Hope
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
community and charitable involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings, Inc. is a renowned casual dining restaurant chain famous for its vibrant sports bar atmosphere, wing flavors, and exceptional customer service. Established with the mission to create memorable moments around sports and great food, Buffalo Wild Wings combines the excitement of live games with delicious food and a welcoming environment. As a leader in the restaurant industry, the company continuously invests in employee development, training programs, and a supportive work culture that fuels career growth and personal achievement. Known for its dynamic work environment and team spirit, Buffalo Wild Wings is an ideal place for those passionate... Show More

Job Requirements

  • Preferably two years of restaurant or bar management experience
  • General knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations
  • Passion for training and developing your team
  • Ability to lead and motivate a team
  • Strong communication skills
  • Flexible schedule availability
  • Commitment to providing excellent customer service

Job Qualifications

  • Two years of restaurant or bar management experience preferred
  • General knowledge of labor laws, health codes, safe food handling, sanitation, responsible alcohol service, safety and security systems, and computer operations
  • Passion for training and developing team members
  • Strong leadership and communication skills
  • Ability to maintain high operational standards
  • Customer-focused mindset

Job Duties

  • Oversee takeout operations
  • Manage guest entry experience
  • Assist in managing shift operations
  • Coach team members to ensure tasks are performed effectively
  • Ensure compliance with labor laws, health codes, and safety regulations
  • Deliver exceptional customer service and create legendary guest experiences
  • Support training and development of team members

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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