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Texas Roadhouse

Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $69,000.00 - $90,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
short-term disability
long-term disability

Job Description

Texas Roadhouse is a highly regarded American casual dining restaurant chain known for its exceptional steaks, warm hospitality, and vibrant atmosphere. Established as a people-first company, Texas Roadhouse has built a strong reputation centered on the core values of Legendary Food and Legendary Service. With a steadfast commitment to quality and customer satisfaction, the company has successfully developed a culture that embraces team spirit, innovation, and continuous growth. Texas Roadhouse locations are bustling with activity and pride themselves in offering an experience that goes beyond just great food — it's about making guests feel welcome and valued in a community... Show More

Job Requirements

  • High school diploma or equivalent
  • prior management experience preferred
  • knowledge of restaurant operations
  • ability to lead and motivate a team
  • excellent communication skills
  • understanding of liquor laws and safe food handling procedures
  • availability to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent
  • prior management experience in the restaurant or hospitality industry preferred
  • strong leadership and people management skills
  • excellent communication and interpersonal skills
  • knowledge of liquor laws and Responsible Alcohol Service guidelines
  • experience in sales and customer service
  • ability to train and develop staff
  • proficiency in scheduling and labor management
  • commitment to safety and cleanliness standards

Job Duties

  • Driving sales, steps of service, and guest satisfaction
  • enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
  • providing or directing all Front of House training
  • managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
  • managing liquor orders and controlling liquor costs
  • enforcing applicable liquor laws and Responsible Alcohol Service guidelines
  • assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
  • reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees
  • directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
  • creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
  • understanding, managing, and practicing safe food handling procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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