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Texas Roadhouse

Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $55,000.00 - $80,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
short-term disability
long-term disability
Life insurance
401(k) retirement plan
Tuition Reimbursement
Profit-sharing
Employee Discounts
Employee assistance program

Job Description

Texas Roadhouse is a renowned American restaurant chain known for its casual dining atmosphere and mouth-watering steak offerings. Established with a commitment to deliver not just exceptional food but a memorable guest experience, Texas Roadhouse has become a favorite destination for steak lovers and families alike. The company prides itself on being a people-first organization that emphasizes Legendary Food and Legendary Service as its core values. This philosophy fosters an environment where employees are encouraged to love what they do today while preparing for future growth and opportunities. As a casual dining restaurant, Texas Roadhouse combines a lively ambiance with... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 3 years of experience in restaurant management or related field
  • strong leadership and team management skills
  • knowledge of food safety and sanitation standards
  • ability to work flexible hours including nights, weekends, and holidays
  • proficiency in scheduling and labor management software
  • valid alcohol service certification or willingness to obtain
  • excellent problem-solving abilities

Job Qualifications

  • Proven leadership experience in a restaurant or hospitality setting
  • strong interpersonal and communication skills
  • ability to manage and motivate teams effectively
  • experience with employee training and development
  • understanding of liquor laws and inventory management
  • capability to enforce compliance with policies and regulations
  • excellent organizational and multitasking abilities
  • passion for delivering exceptional guest service

Job Duties

  • Driving sales, steps of service, and guest satisfaction
  • enforcing compliance with employment policies and overseeing cleanliness and safety
  • providing or directing all Front of House training
  • managing performance of Front of House employees including evaluations, coaching, and discipline
  • managing liquor orders and controlling liquor costs
  • enforcing applicable liquor laws and responsible alcohol service guidelines
  • assisting development of key employees through daily feedback during one-on-ones
  • reviewing applications, interviewing, and hiring or recommending hiring of Front of House employees
  • directing work including setting hours, weekly schedules, and assigning tasks
  • creating a fun, safe environment by following core values and operational goals, implementing contests, theme nights, and creating incentives
  • understanding and practicing safe food handling procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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