Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive compensation
Professional growth opportunities
Leadership development
Health Insurance
Paid Time Off
Employee Discounts
supportive work environment
Job Description
The Service Manager plays a pivotal role within an upscale dining establishment, dedicated to providing guests with an exceptional and refined dining experience. This position is embedded in the fast-paced environment of fine dining, often linked with hotels or luxury resorts that emphasize high-caliber service standards and sophisticated hospitality practices. The employer is a distinguished fine dining venue known for its commitment to quality, elegance, and outstanding guest satisfaction. This company prides itself on sustaining an environment where every guest encounter is memorable, personalized, and indicative of the highest hospitality benchmarks. As an employer, it offers competitive compensation aligned with... Show More
Job Requirements
- Minimum of 2-4 years of experience in high-level service
- Proven experience in training and developing service teams
- Knowledge of fine dining service techniques and wine service
- Previous management or supervisory experience in fine dining or luxury hospitality
- Experience in hotel or luxury resort dining preferred
- Excellent communication and leadership abilities
- Ability to work well under pressure and remain professional
- Willingness to stand and walk for extended periods
- Flexible schedule including evenings, weekends, and holidays
Job Qualifications
- Minimum of 2-4 years of high-level service experience
- Proven experience in training, coaching, and developing service teams
- Strong understanding of fine dining service techniques, wine service, and hospitality etiquette
- Previous management or supervisory experience in a fine dining or luxury hospitality environment
- Hotel or luxury resort dining experience is a plus
- Excellent communication, leadership, and organizational skills
- Ability to remain calm and professional in a fast-paced, high-expectation environment
- Passion for hospitality, attention to detail, and guest satisfaction
Job Duties
- Lead, mentor, and supervise front-of-house service staff, ensuring consistent execution of fine dining service standards
- Deliver and maintain an elevated guest experience, anticipating needs and resolving concerns with professionalism and discretion
- Design, implement, and conduct ongoing service training programs, including onboarding, service standards, and guest engagement
- Maintain detailed knowledge of menu offerings, wine and beverage programs, and service sequences
- Collaborate closely with Executive Chef, Sommelier, and Management team to ensure seamless service operations
- Oversee reservations, floor plans, pacing, and staffing levels to optimize guest flow and service quality
- Uphold all health, safety, and sanitation regulations
- Model exemplary hospitality, appearance, and service etiquette at all times
- Assist with performance evaluations, scheduling, and team development
- Support special events, private dining, and VIP guest experiences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: