Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $55,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Performance bonus
Paid Time Off
Professional development opportunities
Retirement Plan
Employee Discounts
Fun and professional work environment
Job Description
The Wylder Hospitality Group is a distinguished hospitality company renowned for its dedication to delivering exceptional guest experiences and fostering a positive workplace culture. Located in Boise, Idaho, The Wylder operates with a set of well-defined core values that serve as the foundation for its operational and cultural success. These values include Holding the Standard, Being Honest, Being Clear, Being Caring, and Being Professional. This commitment to integrity and excellence extends across all facets of the business, influencing interactions with colleagues, employees, guests, vendors, and the broader community. The Wylder prides itself on creating environments where both customers and staff... Show More
Job Requirements
- Love for the restaurant industry
- Assist key employees to achieve their goals
- Support the General Manager in all aspects of restaurant operations
- Ensure that all teams within a unit are functioning well
- Identify and develop future leaders
- Partnership with Office Manager and General Manager in maintaining front of house staffing levels through job postings, recruitment, new hire orientation, and performance evaluations
- Develop and maintain a fun and professional work environment
- Develop and maintain standards of service, food and beverage
- Develop and maintain educational programs for staff
- Manage financials and budgets of the restaurant including labor cost, beverage costs, and expenses
- Be a presence on the floor of the restaurant including host stand, wait times, greetings, table checks, table greets, bussing, running food, expediting food and drink, supporting the bar, and maintaining an upbeat floor energy
- Quickly and professionally respond to all guest inquiries and complaints
- Support Kitchen Leadership and Team
- Oversee and maintain safety and sanitation standards including health inspection high scores
- Literacy in computers and basic math
- Strong skills of observation
- Good problem solving and conflict resolution skills
- Great oral and written communication
- Exceptional follow-through skills
Job Qualifications
- Love for the restaurant industry
- Ability to assist key employees to achieve their goals
- Capability to support the General Manager in all aspects of restaurant operations
- Experience ensuring that all teams within a unit are functioning well
- Skill in identifying and developing future leaders
- Partnership skills with Office Manager and General Manager in maintaining front of house staffing levels
- Experience developing and maintaining a fun and professional work environment
- Ability to develop and maintain standards of service, food and beverage
- Experience creating educational programs for staff
- Competence in managing financials and budgets including labor, beverage costs and expenses
- Presence and leadership on the restaurant floor
- Strong guest service and complaint resolution skills
- Ability to support kitchen leadership and team
- Knowledge of safety and sanitation standards
Job Duties
- Constantly moves within the restaurant sales floor and kitchen
- Frequently operates computers, phones, tablets and POS system
- Occasionally positions self to clean under counters and inside equipment
- Constantly communicates with staff and guests
- Constantly monitors food and beverage quality for taste and visual presentation
- Frequently moves products weighing up to 50lbs
- Frequently works in outdoor weather conditions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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