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Texas Roadhouse

Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid parental leave
Adoption assistance
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
401(k) retirement plan
flexible spending accounts
Tuition Reimbursement
Profit-sharing
Stock units
community support initiatives
Annual holiday bonus

Job Description

Texas Roadhouse is a well-established and beloved American restaurant chain specializing in handmade steaks and a warm, inviting dining experience. Founded on the principles of Legendary Food and Legendary Service, Texas Roadhouse has built a reputation not just for serving quality meals but for fostering a people-first culture that celebrates passion, dedication, and career growth. The company emphasizes creating a fun, supportive work environment where employees, or "Roadies" as they proudly call themselves, can thrive and feel valued every day. Texas Roadhouse places great importance on a culture of respect, continuous training, and community engagement, striving to provide both employees... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience managing Front of House operations in a restaurant
  • knowledge of food safety and sanitation standards
  • ability to work flexible hours including nights, weekends, and holidays
  • strong leadership capabilities
  • effective communication skills
  • ability to manage and motivate a diverse team
  • compliance with legal and company policies
  • basic computer proficiency

Job Qualifications

  • Proven experience in restaurant management or a related hospitality role
  • strong leadership and team management skills
  • excellent communication and interpersonal skills
  • ability to manage multiple priorities and work in a fast-paced environment
  • knowledge of liquor laws and responsible alcohol service
  • experience with employee training and performance management
  • commitment to delivering exceptional customer service
  • ability to develop and mentor staff
  • strong organizational and problem-solving abilities

Job Duties

  • Driving sales, steps of service, and guest satisfaction
  • enforcing compliance with all employment policies and overseeing cleanliness and safety
  • providing or directing all Front of House training
  • managing performance of Front of House employees including evaluations, coaching, and discipline
  • managing liquor orders and controlling liquor costs
  • enforcing applicable liquor laws and Responsible Alcohol Service guidelines
  • assisting with development of key employees and providing daily feedback
  • reviewing applications, interviewing, and hiring or recommending hiring of Front of House employees
  • directing work schedules and assigning tasks
  • creating a fun, safe environment by following core values and implementing contests, theme nights, and staff incentives
  • understanding and practicing safe food handling procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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