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Texas Roadhouse

Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
Adoption assistance
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
401(k) retirement plan
flexible spending accounts
Tuition Reimbursement
profit-sharing program
restricted stock units program
holiday bonus

Job Description

Texas Roadhouse is a renowned restaurant chain celebrated for its commitment to delivering Legendary Food and Legendary Service. Established with a strong people-first culture, Texas Roadhouse has built a reputation not just for its mouth-watering steaks and hearty meals but also for its dedication to fostering an inclusive, supportive, and engaging work environment. The company emphasizes loving what you do today while preparing for future career growth, making it an excellent workplace for those passionate about the food and hospitality industry. Known for its lively atmosphere and exceptional guest experience, Texas Roadhouse continues to grow and thrive across numerous locations... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in a supervisory role within the restaurant industry
  • knowledge of employment policies and labor laws
  • strong understanding of customer service principles
  • ability to train and develop staff
  • valid identification to manage liquor sales
  • capability to work in a fast-paced environment
  • willingness to adhere to company core values

Job Qualifications

  • Experience in restaurant management or related hospitality field
  • strong leadership and interpersonal skills
  • knowledge of liquor laws and responsible alcohol service
  • ability to manage employee performance and development
  • excellent communication and organizational skills
  • capacity to drive sales and guest satisfaction
  • familiarity with safe food handling procedures
  • ability to work flexible hours including evenings, weekends, and holidays

Job Duties

  • Driving sales, steps of service, and guest satisfaction
  • enforcing compliance with employment policies and overseeing restaurant cleanliness and guest safety
  • providing or directing all Front of House training
  • managing performance of Front of House employees including evaluations, coaching, and discipline
  • managing liquor orders and controlling liquor costs
  • enforcing applicable liquor laws and Responsible Alcohol Service guidelines
  • assisting with the development of key employees by providing daily performance feedback
  • reviewing applications, interviewing, and hiring or recommending hiring of Front of House employees
  • directing work for employees including setting schedules and assigning tasks
  • creating a fun, safe environment by following core values and operational goals
  • understanding and practicing safe food handling procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location