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Texas Roadhouse

Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
Adoption assistance
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
401(k) retirement plan
flexible spending accounts
tuition reimbursements
profit-sharing program
Stock units program
holiday bonus

Job Description

Texas Roadhouse is a renowned restaurant chain dedicated to serving legendary food paired with legendary service. Established with a people-first philosophy, Texas Roadhouse does not just focus on delivering top-notch steaks and exceptional dining experiences; the company is deeply committed to cultivating a positive work environment that values employees and prepares them for future growth opportunities. Known for its vibrant and fun culture, Texas Roadhouse has become a beloved destination for guests seeking quality meals and a welcoming atmosphere. The company's commitment to excellence extends beyond the plate, fostering an environment where employees feel appreciated and empowered to succeed. Employment... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant or food service management
  • Ability to pass background checks and comply with employment policies
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Strong leadership and organizational skills
  • Ability to handle multiple tasks under pressure
  • Excellent customer service orientation

Job Qualifications

  • Experience in restaurant management or hospitality leadership
  • Strong communication and interpersonal skills
  • Ability to lead and motivate a team
  • Knowledge of liquor laws and responsible alcohol service
  • Skilled in employee training and development
  • Competent in managing sales and customer satisfaction
  • Familiarity with food safety regulations

Job Duties

  • Driving sales, steps of service, and guest satisfaction
  • Enforcing compliance with all employment policies and overseeing cleanliness and safety
  • Providing or directing all Front of House training
  • Managing performance of Front of House employees including evaluations, coaching, and discipline
  • Managing liquor orders and controlling liquor costs
  • Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
  • Assisting with development of key employees, assistant managers, and hourly staff with daily feedback
  • Reviewing applications, interviewing, and hiring or recommending hiring of Front of House employees
  • Directing work schedules and assigning tasks
  • Creating a fun, safe environment by following core values, operational goals, and implementing contests and incentives
  • Understanding and practicing safe food handling procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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