Service Drive Manager

Temecula, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $36,000.00 - $60,000.00

Work Schedule

Standard Hours

Benefits

Health

Dental

Vision

Life

401k

Health & Wellness Program

Community involvement

Company paid vacation and holidays

Job Description

The hiring establishment is a reputed automotive dealership focused on delivering exceptional service experiences to their valued customers. Known for their commitment to quality and customer satisfaction, the dealership has built a strong reputation in the community for reliability and professionalism. Employing state-of-the-art technology and a dedicated workforce, the dealership offers comprehensive automotive service solutions, empowering customers with seamless vehicle maintenance and repair experiences. As a dynamic company in the automotive industry, they emphasize fostering a culture of excellence, teamwork, and continuous improvement, aiming to exceed customer expectations at every interaction.

The role of Service Drive Manager at this ... Show More

Job Requirements

A minimum of 3 years’ service drive experience
Automotive dealership experience
Tekion experience is a plus
Organized and friendly personality
Ability to provide exceptional customer service experience
Leadership ability
Ability to multi-task
Ability to work in a fast-paced environment
Warranty processing knowledge

Job Qualifications

A minimum of 3 years’ service drive experience
Automotive dealership experience
Organized and friendly personality
Ability to provide exceptional customer service experience
Leadership ability
Ability to multi-task
Ability to work in a fast-paced environment
Warranty processing knowledge

Job Duties

Oversees first initial contact with service customers
Manages the Service Greeters and Lot Valets to ensure customers are greeted promptly
Ensuring that productive communication between company personnel and customers is performed in a timely manner, in order to maintain accurate documenting and to ensure that procedures are followed
Oversee communication of Service Greeters and Lot Valets with customers to ensure a complete customer satisfaction experience for customers
Oversee the delivery of vehicles to service customers
Maintaining current product knowledge
Assist Service Greeters and Lot Valets as needed
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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