Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Benefits
Auto purchase discount
Service discount
Christmas savings fund program
Flex Days
vacation
Paid holidays
Wellness benefit program
Medical Coverage
vision coverage
long term disability
short term disability
supplemental life insurance
Group Life Insurance
401k plan
Tuition Reimbursement
Job Description
Principle BMW of San Antonio is a distinguished automotive dealership known for providing exceptional customer service and premium vehicles. As part of Principle Auto, a rapidly growing network of dealerships, Principle BMW prides itself on its commitment to excellence, quality, and customer satisfaction. Located in San Antonio, this dealership offers a wide selection of BMW models combined with a dedicated team of professionals who ensure an outstanding buying and service experience for their clients. The company is recognized for fostering a supportive and educational work environment through initiatives like Principle University, aimed at continuous learning and professional development for its... Show More
Job Requirements
- high school diploma or equivalent
- 1 to 2 years experience working as a receptionist or in customer service
- ability to operate multiline phone systems and use basic computer software
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- valid state-issued driver’s license
- clean driving record with no major violations
- ability to pass background check and drug screening
- flexibility to manage shifting priorities effectively
Job Qualifications
- 1 to 2 years working as a receptionist or in a customer service environment
- experience working with a multiline phone system and have basic computer skills
- experience setting up/verifying appointments for clients and/or researching/answering clients' questions
- must be able to provide quick turnaround of unanticipated requests
- must be able to prioritize and organize workflow to ensure effectiveness and efficiency
- maintains a polished and professional demeanor that aligns with company standards and enhances customer confidence
- strong interpersonal and communication skills to provide exceptional customer experiences, build rapport, and address client needs effectively
- must possess a state-issued, valid driver's license
- a history of safe and responsible driving with no major violations
- must successfully pass a criminal background check in accordance with company policies and legal requirements
- completion and clearance of a pre-employment drug test as part of the hiring process
Job Duties
- Answer incoming phone calls and direct them to the appropriate departments
- greet visitors and employees as they walk into the building
- verify appointments
- manage incoming calls and correspondence
- manage constantly shifting priorities with flexibility and accuracy
- identify and resolve problems in a timely manner by gathering and analyzing related information
- screen incoming calls, emails, and correspondence - responding independently when possible
- scan and file documents
- restock and keep the customer lounge areas clean
- keep the immediate area and the surrounding area clean and tidy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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