IHG Mechanical

Service Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $50,000.00 - $70,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
401(k)
Vacation Time
Paid Time Off
Paid holidays

Job Description

IHG Mechanical, based in Fort Worth, TX, is a highly experienced company specializing in industrial refrigeration solutions for leading national corporations. The company excels in designing and implementing efficient climate control systems, whether for new construction or retrofit projects, involving refrigerants such as freon or ammonia. IHG Mechanical prides itself on minimizing operational expenses for clients through innovative and reliable system designs. The company attributes its success to its exceptional employees, excellent customer service, and a supportive work environment that values a healthy work-life balance. Competitive pay and benefits are offered to attract and retain talented professionals, and the team... Show More

Job Requirements

  • 5+ years experience supporting a service industry
  • Experience in industrial refrigeration is a plus
  • Ability to work full-time from 8:00 AM to 5:00 PM Monday through Friday
  • Strong communication skills
  • Ability to manage multiple tasks efficiently

Job Qualifications

  • High school diploma or equivalent
  • 5+ years experience supporting a service industry
  • Experience in industrial refrigeration is a plus
  • Strong organizational skills
  • Excellent communication abilities
  • Proficiency with scheduling and dispatch software

Job Duties

  • Coordinate service calls and gather customer information
  • Schedule and route technicians efficiently
  • Match technician skills to customer requirements
  • Respond promptly to technician requests
  • Maintain and update dispatch board
  • Fill appointment gaps proactively
  • Communicate with field service managers to keep operations running smoothly

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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