Luther Family Ford

Service Consultant (Service Advisor)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $30.50
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
401k with match
Paid vacation
growth opportunities
Paid training

Job Description

Luther Automotive is a reputable company with a strong history spanning over 70 years, rooted in family values and a commitment to serving guests, team members, and the broader community. The organization prides itself on the philosophy that every team member plays a critical role in its continued success, creating a collaborative and supportive work environment. Luther is known for its state-of-the-art facilities and advanced technology which position the company as a leader in delivering quality automotive service to its customers. The company places great emphasis on providing an exceptional customer experience, ensuring that each interaction is handled with promptness,... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience in customer service or automotive service environment
  • Ability to manage and prioritize multiple tasks
  • Strong interpersonal and communication skills
  • Must pass criminal background check and motor vehicle record review

Job Qualifications

  • Detail-oriented with exceptional organizational and time-management skills
  • Demonstrated ability to manage others
  • Exceptional written and verbal communication skills
  • Professional, well-groomed appearance

Job Duties

  • Oversee drive lane to ensure prompt, courteous, and effective service
  • Ensure daily inventory of tech time is consistently sold by efficiently distributing work
  • Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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