Tonkin Mazda of Portland

Service Concierge - Tonkin Mazda of Portland

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $24.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
401K with company match
Paid Time Off
Employee Discounts

Job Description

Tonkin Mazda of Portland is a reputable, family-owned automotive dealership known for its commitment to quality service and customer satisfaction. Located in Portland, Oregon, this dealership has established itself as a trusted name in the automotive industry by consistently providing top-tier vehicles and excellent customer experiences. As part of the larger Tonkin automotive group, Tonkin Mazda offers a comprehensive selection of Mazda vehicles, renowned for their innovative design, performance, and reliability. The dealership's culture is centered around fostering a supportive and collaborative work environment, aiming to nurture employee growth and development while maintaining high standards in customer service and operational... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service preferred
  • ability to work flexible hours including weekends
  • strong work ethic
  • reliable and punctual
  • capable of handling phone and computer systems
  • valid driver’s license

Job Qualifications

  • Strong customer service background
  • excellent communication skills
  • ability to work well in a team environment
  • basic knowledge of automotive service industry preferred
  • organizational skills
  • ability to handle multiple tasks efficiently
  • commitment to providing exceptional customer experiences

Job Duties

  • Greet and assist service customers with check-ins
  • stage vehicles in the service repair area
  • answer inbound service calls and schedule appointments
  • assist service advisors with booking repair orders and following up with customers
  • walk customers to their vehicles
  • perform ancillary duties related to service writing
  • support other service department tasks as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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