Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Hendrick Lexus Northlake is a premium automotive dealership located at 10830 Northlake Auto Plaza Blvd, Charlotte, North Carolina. As part of the larger Hendrick Automotive Group, one of the nation's leading providers of quality automobiles and automotive services, Hendrick Lexus Northlake is dedicated to offering exceptional vehicle sales, service, and customer care. The dealership specializes in Lexus vehicles, known for their luxury, performance, and reliability, and strives to deliver not only high-quality automobiles but also an enjoyable and comprehensive ownership experience to its customers. With a reputation built on integrity and commitment to excellence, Hendrick Lexus Northlake has become a... Show More
Job Requirements
- High School Diploma
- GED
- Associate Degree
- Bachelor Degree
- Master Degree
- Doctorate Degree
- Up to 3 years of relevant work experience
- Valid Driver’s License
- Previous experience in automotive or customer service industries
- Basic knowledge of the mechanical operations of vehicles
- Intermediate skills in Microsoft Office products
- Ability to use Dealership Management System and web based applications
- Ability to communicate effectively
- Ability to follow instructions
- Ability to stand, walk, and sit for extended periods
- Availability to work evenings, weekends, and holidays
- Ability to handle environment with noise, fumes, and vibrations
Job Qualifications
- Previous experience in automotive or customer service industries desired
- Basic knowledge of the mechanical operations of vehicles
- Excellent interpersonal, customer service, and organizational skills
- Valid Driver’s License
- Intermediate skills in Microsoft Office products
- Ability and knowledge of the Dealership Management System and other web based applications utilized for operations
- Ability to understand and follow instructions
- Ability to communicate effectively with customers and company personnel
Job Duties
- Greets customers in the service drive area and assists them with the process of checking vehicle in for service
- Assists Service Advisor by working with customer and technician to identify required maintenance
- May advise customers on necessary and recommended services
- May offer additional services and repairs to customers
- Assists with moving vehicles
- Assists customers with reviewing documentation, processing payment, and returning keys for completed services
- Schedules appointments with customer
- Maintains CSI at or above Company standards
- Maintains an organized, clean and safe work area
- Participates in required training
- Records all hours worked accurately in company timekeeping system
- Follows Safeguards rules and regulations
- Demonstrates the Company’s Core Values
- Complies with Company policies and procedures
- Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
- Other duties as assigned
OysterLink helps restaurants, hotels, and hospitality businesses hire.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: