Cleveland Ford

Service Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Top compensation
flexible schedule
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid vacation
Paid holidays
Paid training
Employee Discounts

Job Description

Wyatt Johnson Ford is a renowned automotive dealership known for its commitment to customer satisfaction and excellence in service. As a leading Ford dealership, Wyatt Johnson Ford prides itself on delivering high-quality vehicles and exceptional customer experiences. The company has been serving the community with integrity, professionalism, and a focus on building long-term relationships with customers. With a strong team-oriented culture, Wyatt Johnson Ford aims to create a work environment that fosters growth, learning, and career advancement for its employees. The dealership offers an inclusive culture that values diversity and equal opportunity, making it a great place to build a... Show More

Job Requirements

  • Previous experience in customer service roles
  • Availability to work Saturdays
  • Ability to work a five-day work week

Job Qualifications

  • Energetic personality
  • Great phone skills
  • Previous experience in customer service roles
  • Availability to work Saturdays
  • Ability to work a five-day work week

Job Duties

  • Communicates effectively whether by phone by e-mail or in person
  • Maintains a prospect tracking and follow-up schedule within the customer database
  • Makes outbound prospecting calls inviting prospects to the dealership
  • Contacts customers for retention and loyalty opportunities to upgrade their vehicle
  • Contacts all no-show appointments to reschedule for a later time
  • Constantly updates and purifies customer records

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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