Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Standard Hours
Benefits
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
opportunities for growth
Job Description
Southern 441 Toyota is a rapidly growing, state-of-the-art automotive dealership dedicated to providing exceptional customer experiences while upholding the high standards of the Toyota brand. Located in a dynamic market, Southern 441 Toyota offers a welcoming and professional environment focused on customer satisfaction and long-term relationships. The dealership places great emphasis on delivering quality service and building trust with its customers, ensuring every interaction reflects the Toyota legacy of reliability and excellence.
The Service Concierge role at Southern 441 Toyota is a vital position aimed at enhancing the customer experience by creating a seamless connection between the sales and service... Show More
The Service Concierge role at Southern 441 Toyota is a vital position aimed at enhancing the customer experience by creating a seamless connection between the sales and service... Show More
Job Requirements
- High school diploma or equivalent
- Strong communication skills
- Ability to engage with customers positively
- Comfortable working in a fast-paced environment
- Ability to multitask effectively
- Professional appearance
- Previous customer service experience preferred but not required
Job Qualifications
- Outgoing, confident, and comfortable initiating conversations with customers and staff
- Highly proactive with a strong sense of ownership and accountability
- Excellent communication and interpersonal skills
- Ability to navigate a fast-paced dealership environment independently
- Professional appearance and positive attitude
- Dealership experience is a plus, but not required
Job Duties
- Proactively identify new vehicle customers waiting during the sales process
- Coordinate with the sales team to ensure timely awareness of customer availability
- Greet new vehicle customers during downtime in the sales process
- Escort customers to the service department for a brief tour of the service drive
- Explain how service appointments, maintenance visits, and ongoing care are handled
- Introduce customers to the Service Manager, Lane Manager, or other service leadership when available
- Answer basic service-related questions and set expectations for future visits
- Reinforce confidence that customers will be well taken care of after the sale
- Coordinate with sales and service teams to ensure a smooth customer handoff
- Represent Southern 441 Toyota in a professional, welcoming, and knowledgeable manner
- Perform additional duties as needed to support customer experience initiatives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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