Norm Reeves Auto Group

Service Concierge

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Weekend Shifts
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Benefits

free training
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Employee Referral Bonus
discounts
401K Matching
Flexible spending account

Job Description

Located in Rockwall, CA, our dealership is a trusted name in automotive service and customer care. We are dedicated to providing an exemplary customer experience through professional, reliable, and convenient service offerings. Our full-time Concierge position offers an exciting opportunity for individuals who enjoy working in a fast-paced automotive environment with a strong focus on customer interaction and vehicle handling. This role commands a vital presence in our service department, ensuring smooth operations and high customer satisfaction. With an hourly rate of $15.00, the Concierge is central to connecting customers with our dedicated service team, providing vehicle transportation for appointments,... Show More

Job Requirements

  • Valid driver’s license with a clean driving record
  • Excellent customer service skills
  • Ability to remain calm and professional in a fast-paced environment
  • Flexibility to work Saturdays

Job Qualifications

  • Excellent customer service skills
  • Ability to work effectively in a fast-paced environment
  • Valid driver’s license with a clean driving record
  • Ability to remain calm and professional under pressure
  • Flexibility to work Saturdays

Job Duties

  • Greet customers in a friendly and professional manner as they arrive at the service department
  • Drive to customers' homes or designated locations to pick up their vehicles for scheduled service appointments
  • Transport customer vehicles safely to the dealership for service and return them to the customer upon completion
  • Drive and move vehicles in the service drive, parking areas, wash area, or other designated dealership locations as needed
  • Assist with moving vehicles for service advisors and technicians to support efficient workflow
  • Direct customers to the appropriate service advisor or department based on their needs
  • Maintain a neat and organized service drive area, ensuring it is clean and presentable at all times

Job Qualifications

Experience

No experience required

Job Location

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