Service Concierge

Gresham, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Job Description

RV Dealership is a leading establishment specializing in recreational vehicle sales and customer service. The company prides itself on providing high-quality RVs and exceptional service to customers looking to embark on their travel adventures. This dealership caters to a wide range of RV models and brands, ensuring that every customer finds the perfect vehicle to suit their needs and lifestyle. Known for its commitment to customer satisfaction and professional service, the dealership employs dedicated staff trained to assist clients throughout the vehicle buying process and beyond.

The role of Orientation Specialist at the RV Dealership is critical in ensuring c... Show More

Job Requirements

Prior customer service skills
Prior role or training in problem solving
Prior training in communication
Proven ability to train and educate people
Ability to set and meet goals
Meticulous attention to detail
High degree of problem-solving skill
High customer satisfaction skills
Well-developed interpersonal skills
Ability to be decisive and support organization's preferences and priorities
Strong written and verbal communication skills
Results oriented

Job Qualifications

Prior customer service skills are a plus
Prior role or training in problem solving is a plus
Prior training in communication is a plus
Proven ability to train and educate people
Ability to set and meet goals
Meticulous attention to detail
High degree of problem-solving skill
High customer satisfaction skills
Well-developed interpersonal skills with tact and maturity
Ability to be decisive and support organization priorities
Strong communication skills, written and verbal
Results oriented with the ability to balance other business considerations

Job Duties

Perform orientation on all makes and models of RV's day of customer delivery
Educate customer on how to operate their new RV within two hours
Notify delivery coordinator of all issues that may become a problem during the walk thru
Create and maintain a safe work environment that meets all requirements
Hold a very high standard of customer service throughout the delivery process
Demonstrate corporate values in action within the department and organization
Set up both the red-carpet display and unit before customer arrives to take delivery
Go over all 'Due Bill' items and promises made to the customer to make sure they have been completed day before delivery date
Help to transport RVs on the lot when there are no delivery dates set

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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