Service Assistant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.60 - $18.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Career growth opportunities
supportive work environment

Job Description

City Winery is a unique and vibrant hospitality company that seamlessly blends a fully functional winery with intimate concerts, culinary arts, and educational experiences focused on wine and food. Founded in 2008 by music industry innovator Michael Dorf, City Winery has established itself as a dynamic destination recognized nationally for its exceptional live performances, delectable cuisine, and award-winning locally produced wines. The company’s mission is to deliver the highest end combined culinary and cultural experience to an audience passionate about sharing wine, music, and unforgettable food experiences. Located in the heart of large cities, City Winery creates the ambiance of... Show More

Job Requirements

  • High school diploma or equivalent
  • 1+ year experience as a busser or runner preferred
  • ability to stand and walk for entire shift
  • ability to lift and carry up to 50 lbs
  • ability to work flexible hours including weekends and holidays
  • strong communication skills
  • ability to follow instructions
  • ability to work in a fast-paced, loud environment
  • polished and neat appearance

Job Qualifications

  • Strong work ethic
  • team player
  • exceptional guest service skills
  • 1+ year experience as a busser or runner in a fast-paced, high-volume service environment preferred
  • ability to consistently deliver high-quality guest experiences
  • polished presentation
  • ability to take direction
  • effective communication and interpersonal skills
  • aptitude to resolve problems
  • ability to work independently and as part of a team
  • ability to work flexible schedule including days, nights, weekends, and holidays
  • ability to perform physical requirements of the role

Job Duties

  • Provide guest hospitality
  • clear, clean, and replenish tables, settings, and all service areas
  • remove courses as completed and deliver to kitchen
  • replenish utensils
  • refill water glasses
  • remain alert to guest needs at all times
  • aid waitstaff and bartenders as needed to perform guest related duties
  • ensure polished and clean presentation of all areas
  • prepare dining rooms for patrons by cleaning, setting napkins, service plates, water bottles, and utensils
  • perform opening and closing duties including set-up, maintenance, and breakdown within allotted timeframe
  • support servers by setting up and replenishing service stations, trash container liners, and bus stations
  • maintain service areas and clean up spills as needed
  • fulfill guest dining requests and facilitate communication to servers
  • greet guests upon seating and fill water glasses
  • adhere to sanitation and safety policies
  • follow all company policies and procedures
  • perform all other reasonably assigned duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location