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City Winery

Service Assistant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $20.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development

Job Description

City Winery is a distinctive hospitality and entertainment company that seamlessly blends the art of winemaking, live music, and gourmet dining to craft an unparalleled cultural experience. Established in 2008 by Michael Dorf, a seasoned music industry innovator, City Winery has expanded its footprint across the United States, captivating food lovers, wine connoisseurs, and music enthusiasts alike. The company is renowned for marrying its fully operational winery with intimate concert venues, educational food and wine classes, private event spaces, and fine dining establishments. This unique fusion creates an immersive wine country ambiance right in the heart of bustling urban centers,... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year experience as a busser, runner, or similar role in a high-volume hospitality environment
  • strong work ethic and reliability
  • excellent communication skills
  • ability to work a flexible schedule including evenings, weekends, and holidays
  • physical stamina to handle standing, walking, bending, lifting up to 50 lbs
  • ability to follow safety and sanitation guidelines
  • team-oriented attitude
  • polished and professional appearance
  • ability to take direction and problem-solve effectively

Job Qualifications

  • Strong work ethic
  • team player
  • exceptional guest service skills
  • 1+ year experience as a busser or runner in a fast-paced, high-volume service environment preferred and/or equivalent relevant experience
  • ability to consistently deliver high-quality guest experiences and exceed guest expectations
  • ability to navigate venue conditions including tight spaces, dark room and loud environment
  • polished presentation
  • ability to take direction from others
  • effective communication and interpersonal skills
  • aptitude to resolve problems
  • ability to work both independently and in a team environment
  • ability to work a flexible schedule including days, nights, weekends, and holidays
  • ability to perform physical requirements of the role including standing/walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50 lbs

Job Duties

  • Provide guest hospitality
  • clear, clean, and replenish tables, settings, and all service areas
  • remove courses as completed and deliver to kitchen
  • replenish utensils
  • refill water glasses
  • remain alert to guest needs at all times
  • aid waitstaff and bartenders as needed to perform guest related duties
  • ensure polished and clean presentation of all areas
  • prepare dining rooms for patrons by cleaning, setting napkins, service plates, water bottles, and utensils
  • perform opening and closing duties including set-up, maintenance, and breakdown of the area within the allotted timeframe
  • support servers by setting up and replenishing service stations, trash containers liners, and bus stations
  • maintain service areas
  • clean up spills as needed
  • fulfill guest dining requests as needed and facilitate communication of guest requests to servers
  • greet guests upon seating and fill water glasses
  • adhere to sanitation and safety policies
  • follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance
  • perform all other reasonably assigned duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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