Service Appointment Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Paid holidays
Paid Time Off
401(k) with 50% company match of first 4% of contribution
Insurance - Medical, Dental, Vision
Team member auto purchase
Parts and service discount
exceptional commitment to Team Member engagement
strong advancement and career development opportunities
culture of coaching and mentoring
Monthly team appreciation day including catered lunch and team recognition

Job Description

Mercedes-Benz of Westminster is a prestigious automotive dealership specializing in providing high-quality luxury vehicles and exceptional automotive services. Renowned for its commitment to quality and customer satisfaction, the dealership is part of the globally respected Mercedes-Benz brand, which stands for innovation, luxury, and superior engineering. Located in Westminster, this dealership prides itself on fostering a team-oriented environment and upholding a standard of excellence in every aspect of the customer experience. As a company, Mercedes-Benz of Westminster understands that their success is deeply rooted in the talents and dedication of their employees, making it a great place to grow and develop... Show More

Job Requirements

  • High school graduate or GED
  • Exceptional customer service abilities
  • Must possess a valid driver’s license with a clean driving record and clean criminal history
  • Detail oriented and excels in a fast-paced, results driven environment

Job Qualifications

  • High school graduate or GED
  • Exceptional customer service abilities
  • Must possess a valid driver’s license with a clean driving record and clean criminal history
  • Detail oriented and excels in a fast-paced, results driven environment

Job Duties

  • Be the primary contact for inbound phone calls
  • Act as a liaison to Service Advisors by obtaining client information and primary concerns
  • Assist in scheduling service appointments
  • Communicate with clients on behalf of the Advisor during the service experience
  • Follow-up with clients after service completion to ensure an exceptional experience
  • Consult with customers to understand their needs and provide recommended courses of action
  • Arrange appropriate alternate transportation for clients

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.