Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $28.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
Life insurance
accident insurance
Free Meals
Paid Time Off
Paid holidays
floating holidays
401(k) retirement program
Tuition Reimbursement
Health and wellbeing reimbursements
Employee assistance program
Team member awards
Flexible spending account
Career advancement opportunities
Team member discounts
Job Description
Nisqually Red Wind Casino is a premier entertainment destination owned and operated by the Nisqually Indian Tribe. Located in Washington State, this casino not only offers a vibrant gaming experience but also serves as a cornerstone for economic growth and community development in the region. The casino is dedicated to enhancing the economic viability and quality of life for the Nisqually Indian Tribe, its team members, and the neighboring communities. With a commitment to integrity, communication, accountability, respect, and teamwork, Nisqually Red Wind Casino fosters a culture of excellence and service that drives its success and reputation.
The posi... Show More
The posi... Show More
Job Requirements
- High school diploma or GED
- four years of experience in guest service-related field
- two years of experience in human resources or a related field with a focus on confidentiality
- two years of experience planning and executing company events and training
- experience with HRIS reporting
- six months of experience managing event budgets and tracking expenses
- one year of casino experience
- six months of experience working with third party vendors
- one year of experience coordinating employee training and events with management and executive staff
- strong written and verbal communication skills
- ability to speak comfortably in front of diverse audiences
- excellent organizational, project prioritization, and time management skills
- intermediate to advanced computer experience with Microsoft Office
- minimum typing speed of 40 words per minute
- ability to work without direct supervision
- pass NRWC pre-employment testing
- ability to work all shifts including nights, weekends, and holidays
- ability to obtain a Class III Gaming License
Job Qualifications
- Four years of experience in a guest service-related field
- two years of experience in human resources or related field with focus on confidentiality
- two years of experience planning and executing company events and training
- experience with HRIS reporting
- six months of experience managing event budgets and tracking expenses
- one year of casino experience
- six months of experience working with third party vendors
- one year of experience coordinating employee training and events with management and executive staff
- strong written and verbal communication skills
- experience in public speaking, training, and facilitation
- excellent organizational and time management skills
- intermediate to advanced computer skills with Microsoft Office
- minimum typing speed of 40 WPM
- ability to work without direct supervision
- high school diploma or GED
- pass NRWC pre-employment testing
- ability to work all shifts including nights, weekends, and holidays
- ability to obtain Class III Gaming License
Job Duties
- Delivers onsite training curriculum based on department and strategic needs as backup to the Trainer
- coordinates new hire orientation, guest service, core values, and other on-site trainings
- collaborates with management to implement and improve Customer Service Strategy
- utilizes group instruction and electronic presentations effectively
- maintains and updates learning management system and training records
- establishes and maintains relationships with vendors and venues
- plans event details including venue, dining, entertainment, prizes, and themes
- presents awards and hosts internal team member events
- coordinates team member events from start to finish and communicates progress
- produces and executes communication strategies to inform employees
- assists in coordinating workforce training and guest service initiatives
- develops, tracks, and reconciles event budgets ensuring cost-effectiveness
- conducts internal service surveys and develops response strategies
- administers team member raffles and prizes
- assists with planning events within budget including potential contingency planning
- takes and maintains photographs and videos of events to promote service culture
- provides administrative support to internal engagement committees
- assists with setup and maintenance of training labs
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter