Medical Facilities of America, Inc. logo

Service Ambassador (Receptionist)

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Life insurance

Job Description

The hiring organization is a healthcare center dedicated to providing compassionate and patient-focused services in a supportive and professional environment. This center prides itself on creating a welcoming atmosphere for patients, visitors, and staff, emphasizing exceptional customer service and effective communication. Operating in the healthcare sector, the center offers various patient care and administrative services while adhering to stringent standards of confidentiality and professionalism. As part of a broader commitment to quality care, the center also ensures ongoing staff development through continuous training and education programs. The employment type for this role is full-time, and compensation is competitive within the... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or administrative support preferred
  • basic proficiency with computers and office equipment
  • strong communication skills
  • ability to handle confidential information responsibly
  • ability to multitask and manage time effectively
  • willingness to comply with healthcare center policies and procedures

Job Qualifications

  • Outgoing and friendly demeanor
  • ability to communicate, comprehend, understand, and write messages, and follow directions
  • excellent verbal and written communication skills
  • knowledge of business office machines
  • computer skills with word processing software knowledge
  • able to work with minimal supervision
  • detail oriented
  • professional appearance and demeanor
  • confidence when interacting with a variety of people

Job Duties

  • Creates warm, welcoming lobby environment by addressing visitors by name and learning about them
  • answers phones with cheerful, warm greeting
  • makes collection calls as instructed to proactively prevent accounts from becoming delinquent
  • answers basic center and business office questions, escalates as needed to appropriate person
  • assists with daily candidate interview schedules as needed, greets all incoming candidates and routes them to appropriate person for interview or the center's Director of Human Resources
  • processes and distributes the center's incoming and outgoing mail
  • accepts and handles payments at desk in accordance with policy and procedures
  • maintains the center's Patient Fund Petty Cash box
  • prepares, copies, and mails administrative correspondence
  • assists with inventory and ordering of office supplies
  • maintains business office filing
  • follows emergency protocol
  • maintains the confidentiality of all residents' records
  • reports all instances of abuse or neglect or other concerns to management
  • attends and participates in orientation, training, and in-service education, and staff meetings
  • ensures all mandatory training is completed on time
  • performs other duties as necessary for the successful operation of the center

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.