Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $28.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
Nyle Maxwell of Killeen is a reputable automotive dealership recognized for its commitment to customer satisfaction and excellence in vehicle service. Located in Killeen, Texas, Nyle Maxwell has built a strong reputation for providing quality vehicles, expert maintenance, and dependable customer care. As a full-service dealership, they emphasize creating a trustworthy environment where vehicle owners feel confident about the maintenance and repairs their vehicles receive. Nyle Maxwell prides itself on fostering long-term customer loyalty by delivering outstanding automotive services and support, focusing on transparency, professionalism, and personalized attention.
The Service Advisor role at Nyle Maxwell of Killeen is ... Show More
The Service Advisor role at Nyle Maxwell of Killeen is ... Show More
Job Requirements
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Ability to thrive in a fast-paced environment with many priorities
- Prior sales experience
- Demonstrated communication and interpersonal skills
- Organization and follow-up skills
- Experience and desire to work with technology
- Excellent communication skills
- Authorization to work in the USA
- Ability to pass pre-employment testing including background check, drug screen, and valid driver's license
Job Qualifications
- Prior sales experience
- Demonstrated communication and interpersonal skills
- Organization and follow-up skills
- Experience and desire to work with technology
- Ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Ability to thrive in a fast-paced environment with many priorities
Job Duties
- Setting, confirming and preparing for appointments with customers to expedite their service experience
- Greeting customers in a timely and friendly manner
- Determining vehicle needs based on customer information and a vehicle walk-around
- Using a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
- Producing repair orders for customers with full transparency including cost and time estimates
- Communicating frequently with technicians and parts associates to ensure timely completion of work
- Follow-up with customers on the status of their vehicle based on how the customer wants to be informed
- Creating a great vehicle delivery experience for the customer
- Following up with customers to ensure satisfaction
- Setting and achieving targeted sales goals
- Gaining superior product knowledge to effectively help customers with service maintenance requirements and warranty information
- Providing an exceptional customer experience to drive loyalty
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: