Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Paid vacation
401(k) with company contributions
Bonuses
Career development opportunities
supportive management
Job Description
Giles Volvo, located in Lafayette, LA, is a proud member of the Giles Automotive Group, an established and reputable automotive group dedicated to excellence in vehicle sales and service. Giles Volvo specializes in providing premium automotive experiences with a focus on customer satisfaction and community engagement. The group prides itself on fostering an environment where employees can thrive personally and professionally while delivering outstanding service to its clients. Giles Automotive Group is deeply committed to giving back to the Acadiana community through initiatives like Giles Gives Back, reflecting its core values of integrity, excellence, responsibility, teamwork, service, and attitude plus... Show More
Job Requirements
- Must be 21 or older
- Valid driver's license
- Clean driving record
- Strong communication skills
- Ability to manage multiple tasks and customer interactions
- Professional demeanor
- Reliable and punctual
Job Qualifications
- Experience in automotive service or customer service preferred but not required
- Ambitious, confident, outgoing, and professional
- Organized with excellent communication and time management skills
- Team-oriented and self-motivated
- Valid driver's license and clean driving record
- Demonstrates integrity, excellence, responsibility, teamwork, service, and attitude plus heart
Job Duties
- Manage service orders and Drive Lane flow
- Deliver concierge-level customer support in person and by phone
- Ensure technicians' time is effectively scheduled and sold
- Answer questions about vehicles, warranties, and services
- Oversee warranty claims, parts ordering, and technician workflow
- Maintain high customer satisfaction scores
- Collaborate with management on hiring, training, and service department decisions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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