Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $30.75
Work Schedule
Standard Hours
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
short-term disability
long-term disability
paid life insurance
401(k) retirement plan
vehicle purchase discounts
Employee discounts on parts and service repairs
Employee Referral Program
Job Description
We are a leading automotive dealership committed to providing an exceptional car-buying and service experience to our valued customers. With years of industry experience, our dealership has established itself as a trusted name in automotive sales and service. We focus on delivering quality vehicles and outstanding customer service to ensure every customer leaves our dealership satisfied and confident in their purchase or vehicle maintenance. Our professional work environment supports team members through competitive compensation, continuous training, and opportunities for career advancement, fostering a culture where employees can thrive and grow with the company.
The Service Advisor plays a cr... Show More
The Service Advisor plays a cr... Show More
Job Requirements
- Must be at least 18 years of age to apply
- clean driving record and valid driver's license
- good communication skills
- basic math skills
- ability to set and achieve targeted goals
- strong organizational and time management skills
- professional personal appearance
Job Qualifications
- Previous experience as a service advisor is a plus but not required
- good communication and customer service skills
- computer competency and basic math skills
- self-motivated with the ability to set and achieve targeted goals
- organizational and time management skills
- professional, well-groomed personal appearance
- strong record of positive customer satisfaction results
- clean driving record and valid driver's license
Job Duties
- Greet customer in a friendly and professional manner
- listen to customers' concerns and accurately document their vehicle issues
- manage service orders and flow of Drive Lane
- ensure that customers receive prompt, courteous, and attentive service
- check on progress of repair throughout the day
- contact customers regarding any changes in the estimate or promise time
- explain cost and time requirements in detail
- get proper authorization before any additional repairs are performed
- provide concierge support for all owner inquiries
- distribute work between technicians according to store policy
- answer technical questions about vehicle problems, warranties, services, and repairs
- maintain customer satisfaction scores at or above company standards
- maintain good working relationships to foster positive employee relations
- comply with all company policies, procedures and safety standards
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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