Job Overview
Employment Type
Full-time
Benefits
employee discount
Health Insurance
Four meals per day
competitive salary
Vacation Time
Life at sea
Job Description
Norwegian Cruise Line is a leading cruise company known for delivering unparalleled travel experiences across the globe. As one of the most prestigious cruise lines in the industry, Norwegian Cruise Line is dedicated to providing guests with memorable adventures, exceptional service, and comfortable accommodations aboard their fleet of modern ships. Specifically, the Pride of America is an iconic cruise ship that sails around the Hawaiian Islands, offering beautiful scenery, vibrant culture, and unforgettable moments to travelers from all over the world. With a strong emphasis on quality, innovation, and customer satisfaction, Norwegian Cruise Line continuously seeks talented individuals to join... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years experience in front waiter role with fine dining and banquet service
- Minimum of one year experience selling and serving wine and beverages
- Ability to work onboard a cruise ship and adapt to shipboard living
- Able to work seven days a week
- Must maintain professional appearance and hygiene
Job Qualifications
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in a 3-4 star land-based hotel or resort, free-standing restaurant with at least 180 seats, or similar shipboard experience
- Minimum of one year experience selling and serving wine and other beverage products
- Passionate about hospitality and customer service driven
- Professional appearance and good hygiene
- Respectful to co-workers and guests
- Able to work seven days a week
Job Duties
- Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities
- Perform other related duties as assigned or as directed
- Be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for the position
- Ensure that assigned station is properly cleaned and set-up at the end of the meal period and all assigned side-work is complete
- Comply with sequence of service for food and beverage while directing and instructing Assistant Waiters to ensure timeliness of service
- Resolve any service or product deficiencies that may occur to ensure guest satisfaction
- Perform other jobs as assigned including manning buffet action stations, delivering amenities, assisting with room service, private parties, and training
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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