Job Overview
Employment Type
Full-time
Benefits
employee discount
Health Insurance
Job Description
Norwegian Cruise Line is a globally recognized leader in the cruise industry, known for delivering exceptional vacation experiences that blend luxury, comfort, and adventure. As a premier cruise line, Norwegian Cruise Line has earned its reputation by offering unique travel itineraries, state-of-the-art ships, and outstanding hospitality services that cater to a diverse range of travelers. One of their flagship vessels, the Pride of America, sails the beautiful Hawaiian Islands, providing guests with breathtaking views, immersive cultural experiences, and unparalleled onboard amenities. The line prides itself on fostering a work environment that emphasizes teamwork, professional growth, and delivering excellence in service... Show More
Job Requirements
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in any of the following settings: 3 star - 4 star land-based hotel/resort
- free-standing restaurant with at least 180 seats
- or previous shipboard experience in a similar position
- Minimum of one year experience selling and serving wine and other beverage products
- Passionate about hospitality and customer service driven
- Must have a professional appearance and good hygiene
- Respect for all co-workers and guests
- Pride in your work by creating positive energy, excitement and fun
- Able to work 7 days a week
Job Qualifications
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in 3 star to 4 star land-based hotel/resort or free-standing restaurant with at least 180 seats, or previous shipboard experience in a similar position
- Minimum of one year experience selling and serving wine and other beverage products
- Passionate about hospitality and customer service driven
- Professional appearance and good hygiene
- Respect for all co-workers and guests
- Pride in work by creating positive energy, excitement and fun
- Able to work 7 days a week
Job Duties
- Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities
- perform other related duties as assigned or as directed
- be familiar with the Safety and Environmental Protection Policy and the SEMS and carry out the policies and procedures appropriate for his/her position
- ensure that assigned station is properly cleaned and set-up at the end of the meal period and that all assigned side-work is complete
- comply with sequence of service for food and beverage and direct and instruct Assistant Waiters to ensure timeliness of service to guests
- resolve any service and/or product deficiencies that may occur to ensure satisfaction of service with guests in assigned station
- perform other jobs as assigned including manning non-cooking buffet action stations, delivering amenities on embarkation day, assisting with room service deliveries, assisting with private parties and functions, and conducting service training with Assistant Waiters and Restaurant Stewards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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