Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Work Schedule
Flexible
Benefits
Paid Time Off
401k
Flexible Schedule
Complimentary Meals
employee dining discounts
Opportunities for advancement
Job Description
Smith & Wollensky is a renowned upscale steakhouse chain known for its commitment to delivering exceptional dining experiences through high-quality steaks, fresh seafood, and impeccable service. Located in Miami Beach, FL, this establishment has built a reputation for providing guests with a sophisticated atmosphere, top-tier culinary offerings, and attentive hospitality. With a strong presence in the hospitality industry, Smith & Wollensky prides itself on fostering a team environment where employees are empowered to contribute to the guest's memorable dining experience while also growing their own careers. The restaurant seeks individuals who are not only passionate about serving guests but also... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a restaurant or customer service role is preferred
Job Qualifications
- Excellent interpersonal and communication skills
- Ability to handle cash and paperwork accurately
- Demonstrates good judgment
- Must be knowledgeable of Smith & Wollensky's menus, policies, and procedures
- Must be well versed in Point-of-Sale system
- Exhibits good manners, proper personal hygiene, positive attitude, and promptness
- Ability to perform under pressure in a high-volume restaurant setting
Job Duties
- Greet guests warmly and take their food and beverage orders
- Explain menu items, ingredients, and preparation methods to guests and inquire about allergies
- Enter food and beverage orders into POS system accurately
- Provide attentive and personalized service by anticipating guests' needs
- Check on guests during meals to ensure satisfaction and address any requests or concerns
- Refill drinks, clear plates, and reset tables promptly
- Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area
- Handle guest complaints or concerns professionally and escalate issues to management when necessary
- Present bills to guests and process payment transactions quickly and accurately
- Participate in pre-shift meetings and training sessions as required
- Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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