Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Work Schedule
Flexible
Benefits
Paid Time Off
401k
Flexible Schedule
Complimentary family meals
employee dining discounts
Opportunities for advancement
Job Description
Smith & Wollensky is a renowned upscale steakhouse restaurant located in SW Miami - Miami Beach, FL, well-known for providing exceptional dining experiences through its commitment to high-quality cuisine and outstanding customer service. Established as a leader in the fine dining sector, Smith & Wollensky has built a reputation for serving premium steaks, fresh seafood, and classic American dishes, maintaining an elegant atmosphere that appeals to both locals and visitors seeking a memorable meal. The restaurant prides itself on a welcoming and refined ambiance, paired with professional and attentive staff who are dedicated to ensuring every guest enjoys their visit.... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a restaurant or customer service role is preferred
Job Qualifications
- Excellent interpersonal and communication skills
- Ability to handle cash and paperwork accurately
- Demonstrates good judgment
- Must be knowledgeable of Smith & Wollensky's menus, policies, and procedures
- Must be well versed in Point-of-Sale system
- Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness
- Must be able to perform under pressure in a high-volume restaurant setting
Job Duties
- Greet guests warmly, take their food and beverage orders
- Explain menu items, ingredients, and preparation methods to guests, ask about allergies
- Enter food and beverage orders into POS system accurately
- Provide attentive and personalized service, anticipating guests' needs
- Check on guests during their meals to ensure satisfaction and address requests or concerns
- Refill drinks, clear plates, and reset tables
- Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area
- Handle guest complaints or concerns professionally and bring issues to management when necessary
- Present bills to guests and process payment transactions accurately and quickly
- Participate in pre-shift meetings and training sessions as required
- Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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