Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive salary
Daily Pay
team member hotel discount program
Uniforms Provided
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401k with employer match
Team member awards and recognition programs
Food and beverage discounts
Tuition Reimbursement
Job Description
Kimpton Banneker is a sophisticated and distinctive boutique hotel located in the heart of downtown Washington, DC. Situated in one of the most enviable addresses in the District, the hotel bridges the city's renowned historic highlights with its leafy residential neighborhoods, creating a unique setting that combines urban culture with rich legacy. The property boasts 144 oversized guest rooms and suites, all designed to provide comfort and style. Guests at the Banneker can enjoy a relaxed French bistro featuring al fresco dining, as well as the renowned Lady Bird rooftop event venue that offers sweeping views of the city and... Show More
Job Requirements
- High school education or equivalent
- Three to six months experience in food/beverage services environment
- Ability to clearly see detailed guest checks and observe restaurant in dim lighting
- Manual coordination to punch buttons, grasp items and carry trays
- Ability to read, speak and understand English
- Ability to lift, push, carry 20 to 40 lbs
- Ability to stand continuously for long periods
- Ability to communicate information and hotel services to management, staff and guests
Job Qualifications
- High school education or equivalent experience
- Three to six months experience in food/beverage service environment
- Ability to clearly see detailed guest checks, computer print outs and written instructions
- Manual coordination to punch buttons, grasp items and carry trays loaded with food and beverages
- Ability to read, speak and understand English
- Ability to lift, push, carry 20 to 40 pounds
- Ability to stand continuously for long periods
- Good communication skills
Job Duties
- Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests
- Remain attentive to customers throughout the entire dining experience, adhering to or exceeding service standards
- Complete all restocking and cleaning duties by performing opening and closing side-work as instructed
- Memorize menu items, recipes and daily specials to answer questions and make recommendations
- Maintain cleanliness standards in restaurant, wait-station, and kitchen service areas to satisfy health board requirements
- Control allocated guest checks by following established procedures and documenting all required information
- Receive proper payment from guests and ensure accuracy of guest checks and method of payment
- Attend all pre-meal and departmental meetings to enhance communication and product knowledge
- Respond to customer inquiries and comments in person and on phone
- Present a clean and professional appearance at all times
- Maintain a friendly, cheerful and courteous demeanor
- Perform other duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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