Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Employee Discounts
Opportunity for advancement
Training and Development
Job Description
Ditka Family of Restaurants is a distinguished collection of casual dining establishments renowned for serving American cuisine that people love. With a strong commitment to hospitality, culinary excellence, quality, and integrity, Ditka’s has built a reputation as one of the leading restaurant groups focused on delivering memorable dining experiences. The company prides itself on fostering a culture grounded in four foundational cornerstones: authentic hospitality, culinary excellence, quality everywhere, and integrity always. These values drive the organization to constantly strive for excellence and ensure every guest leaves with a positive and lasting impression. Ditka Family of Restaurants is not just about... Show More
Job Requirements
- Minimum 2 years experience working as a food server in a full service restaurant concept or related restaurant experience
- Food safety and BASSET certification
- Ability to focus on guest needs
- Ability to use POS systems preferred
- Leadership role experience in the restaurant industry preferred
Job Qualifications
- Minimum 2 years experience as a food server in a full service restaurant or related experience in the restaurant industry
- Food safety certification
- BASSET certification
- Ability to focus on the needs of guests
- Preferably experience using POS systems
- Leadership experience in the restaurant industry preferred
Job Duties
- Warmly greets guests after seating within the established company standard
- Serve guests per established Steps of Service standards
- Assist other servers and team members in a team environment
- Participate in team service
- Demonstrate thorough knowledge of food and drink offerings including specials and promotions
- Provide suggestive selling by answering guest questions
- Follow company procedures for guest age verification for alcohol sales
- Ensure all food and beverages meet company quality and presentation standards and notify management of any deviations
- Follow all cash handling procedures
- Complete pre-shift, running shift, and post-shift setup, prep, cleaning, and stocking
- Alert management if a guest appears intoxicated and should be refused service
- Maintain good working knowledge of restaurant operations and policies
- Resolve guest complaints or escalate to management
- Acknowledge guests upon departure and invite them to return
- Maintain cleanliness and report deficiencies in dining and service areas
- Ensure a harassment-free environment
- Uphold safety and security standards at all times
- Complete assigned cleaning projects
- Maintain professional appearance and uniform standards
- Perform other duties as assigned by the manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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