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Server/Cashier - Barista (Native Gathering Grounds)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.75 - $16.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee meal discounts
Retirement Plan
Disability insurance
Employee assistance program
Job Description
The hiring establishment is a reputable restaurant known for delivering exceptional dining experiences within a dynamic and fast-paced environment. Our restaurant prides itself on maintaining high standards of food quality, excellent customer service, and operational efficiency. We are looking for motivated individuals who are passionate about hospitality and eager to contribute to a team-oriented atmosphere. The restaurant operates within casino premises, providing guests with a vibrant and energetic setting, including fine dining options and casual fare. Our commitment to safety, cleanliness, and guest satisfaction is unwavering, ensuring a welcoming atmosphere for patrons of all backgrounds. This position is a full-time... Show More
Job Requirements
- High school diploma or GED required unless waived
- Six months of customer service experience required
- Food and Beverage experience preferred
- Cash handling experience preferred
- Ability to pass pre-employment drug and alcohol screen
- Ability to pass background investigation
- Ability to obtain and maintain gaming license
- Ability to work nights, weekends, and holidays
- Ability to stand and walk for extended periods
- Ability to lift and/or move up to 50 pounds
- Willingness to work in noisy, smoky, and variable temperature environments.
Job Qualifications
- High school diploma or GED unless waived by Human Resources
- Six months of customer service experience
- Food and Beverage experience preferred
- Cash handling experience preferred
- Knowledge of restaurant operations and food service principles
- Knowledge of basic math and arithmetic
- Knowledge of menu items including entrees, sides, beverages, wines, and desserts
- Knowledge of proper hand and tray service
- Skill in providing excellent customer service
- Skill in utilizing computer equipment and POS systems
- Ability to create a friendly atmosphere and demonstrate excellent customer service
- Ability to operate a cash register
- Ability to communicate effectively verbally and in writing
- Ability to interact and maintain good relationships with diverse individuals
- Ability to work independently and meet time lines
- Ability to interpret written and oral instructions effectively.
Job Duties
- Prepare food and beverage items according to prep sheets and standard recipes
- Prepare and display food and merchandise following ServSafe and regulatory standards
- Maintain inventory, supplies, and prepare food based on business volumes using par levels
- Utilize Point of Sale (POS) system fully
- Adhere to cash handling practices according to Casino-wide policies
- Count cash, separate charge slips, input cash tips into tip pouches immediately
- Ensure dining area tables are cleaned and maintained during shifts
- Clean shelves, counters, windows, and maintain clean and sanitary work areas and equipment
- Set up and maintain stations for food preparation
- Keep display cases and refrigerators clean and stocked
- Maintain organized work areas for guest interaction and safety
- Answer guest questions regarding food venues, beverage service, and Casino related information
- Properly bag or package purchases for guests
- Greet customers and take food and drink orders following service standards
- Serve food orders promptly and professionally
- Stay attentive to customers during dining experience
- Memorize menu items, recipes, and specials
- Maintain cleanliness in restaurant, wait stations, and kitchen service areas
- Complete restocking and cleaning by performing opening and closing side work
- Control guest checks according to check-use procedures
- Receive accurate guest payments and safeguard restaurant assets
- Attend pre-meal and departmental meetings to gain product and service knowledge
- Respond to customer inquiries promptly and knowledgeably
- Report maintenance or housekeeping issues to management
- Maintain a professional and courteous demeanor
- Follow safety and customer service guidelines
- Contribute to team efforts and accomplish related results
- Practice responsible alcohol service
- Promote special offerings
- Use upselling skills
- Maintain proper health, sanitation, and food handling principles
- Perform other duties as assigned.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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