HEI Hotels and Resorts logo

HEI Hotels and Resorts

Server/Busser (Substitute)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $24.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
sick leave
Holiday pay
401(k) retirement plan

Job Description

The Renaissance Times Square Hotel, located in the vibrant heart of New York City, is a premier luxury hotel known for its sophisticated design, luxurious amenities, and breathtaking views. This esteemed hotel blends the energy of Times Square with upscale hospitality services, creating an inviting and dynamic atmosphere for guests from around the world. As part of the HEI Hotels and Resorts group, the Renaissance TSQ embraces a spirit of family and diversity, fostering an inclusive workplace culture that values each team member’s unique contributions. Employees here enjoy comprehensive benefits including travel perks, health insurance packages, and robust retirement plans,... Show More

Job Requirements

  • High school diploma or equivalent
  • previous food and beverage service experience preferred
  • ability to communicate clearly and effectively
  • strong multitasking skills
  • customer service oriented
  • basic mathematics proficiency
  • knowledge of food safety and sanitation
  • able to work flexible schedules including weekends and holidays
  • team-oriented mindset
  • comply with Marriott safety and health standards

Job Qualifications

  • High school diploma or equivalent
  • previous experience in food and beverage service preferred
  • strong communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • customer service orientation
  • basic math skills for handling payments
  • knowledge of food safety and sanitation practices
  • ability to work flexible hours including weekends and holidays
  • team player with a positive attitude
  • familiarity with Marriott service standards is an advantage

Job Duties

  • Acknowledge and greet guests promptly as they seat themselves
  • provide attentive table service including order-taking, food running, and beverage refills
  • present menus, answer questions, and make knowledgeable suggestions including premium recommendations
  • present checks, process payments accurately, and thank guests sincerely
  • anticipate guest needs and resolve issues quickly to ensure satisfaction
  • deliver food and beverages from the kitchen or bar to tables promptly
  • refill beverages, coffee, and water throughout the dining experience
  • provide bread, accompaniments, and other table-side items, replenishing as needed
  • set, reset, and maintain tables with correct service ware, linens, and condiments
  • set up, monitor, and replenish food stations with fresh items throughout service
  • ensure all food displays remain stocked, clean, and visually appealing
  • communicate with the culinary team for timely replenishment of items
  • break down and properly store or discard food and equipment following health and safety standards
  • clear and reset tables promptly and consistently
  • transport dirty dishes, glassware, and utensils to the dishwashing area
  • maintain cleanliness and stock of side stations and service areas
  • keep floors, food stations, and guest areas hazard-free and guest-ready at all times
  • support teammates by running food, bussing, or replenishing supplies as needed
  • follow Marriott brand service standards, safety protocols, and local health regulations
  • stay knowledgeable about menus, specials, and promotions
  • perform additional duties as requested by leadership

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location