Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
Job Description
Sonesta International Hotels Corporation is a renowned global hospitality company, committed to delivering exceptional experiences to guests across its diverse portfolio of full-service hotels and resorts. As a distinguished leader in the hospitality industry, Sonesta prides itself on creating memorable moments for travelers and guests by combining sophisticated service, contemporary comforts, and a welcoming atmosphere. The company operates in various locations worldwide, offering opportunities to those passionate about serving guests in an engaging and professional environment. Sonesta is widely recognized for fostering employee development and creating a workplace culture that encourages inclusivity, teamwork, and excellence in customer service.
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Job Requirements
- High school diploma or GED preferred
- Two years of experience as a server in a full-service restaurant preferred
- Food handlers and TIPS certificates required
- Able to stand and exert fast-paced mobility for entire shift
- Flexible to work variable days including weekends and holidays
- Must be able to tolerate extreme temperatures such as kitchens and freezers
- Must be able to exert up to 50 pounds of force occasionally and/or 20 pounds frequently to lift, carry, push or pull objects
- Must be able to work indoors and tolerate fast-paced environment
Job Qualifications
- Two years of experience as a server in full service restaurant preferred
- High school diploma or GED preferred
- Bartending experience preferred
- Food handlers and TIPS certificates required
- Previous front facing guest service experience required
- Must read, write and speak the English language fluently
- Experience with computerized cash registers preferred
- Excellent organizational skills and attention to detail
- Ability to work quickly without compromising quality
- Ability to work with minimal supervision and maintain a high level of performance
- Ability to work cohesively with co-workers as part of a team
- Attentive, friendly, helpful and courteous to all guests, managers and fellow employees
Job Duties
- Greet and acknowledge all arriving guests in a prompt and professional manner
- Engage and interact with guests as appropriate
- Respond to all guests' questions and requests
- Demonstrate complete knowledge of the food and beverage menu
- Serve food and beverage orders after checking for correct temperature, appearance and portions, refill when necessary
- Operate POS system and ensure food orders are verified and transmitted promptly
- Adhere to all cash handling and credit card policies and procedures
- Periodically check-in with tables to ensure guests' expectations are being met and exceeded
- Maintain proper condition and cleanliness of dining areas, stations and servicing equipment
- Complete all closing duties and reports as assigned
- Adhere to established safety and sanitation guidelines
- Adhere to uniform and grooming standards
- Perform other duties or projects as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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