Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $3.27 - $5.27
Work Schedule
Weekend Shifts
Night Shifts
Benefits
base pay
Tips
Part-time schedule
Team-based environment
training programs
Job Description
Harpoon at Queen City Center, located at 215 Canal Street, Manchester, NH, is a vibrant part of Barrel One Collective, a dynamic craft beverage and hospitality company rooted deeply in New England. Known for its commitment to quality and community, Barrel One Collective creates unique experiences centered around craft beer and exceptional food service. Harpoon, as a prominent brewery and restaurant, blends a passion for craft brewing with a welcoming atmosphere for guests seeking both familiar and innovative dining and drinking experiences. This establishment thrives on delivering high-quality service within a beer-forward environment, emphasizing the integration of great beer with... Show More
Job Requirements
- Must be at least 21 years of age
- TIPS certification or ability to obtain upon hire
- Minimum of 1 year restaurant or hospitality experience preferred but not required
- Ability to multitask in a fast-paced environment
- Familiarity with beer styles and basic mixology
- Proficient with POS systems and basic math
- Strong interpersonal and communication skills
- Dependable and organized
- Available to work nights, weekends, and holidays
- Ability to stand and walk up to 8 hours per shift
- Ability to lift up to 30 lbs regularly and maneuver kegs up to 150 lbs with team support
- Ability to perform physical motions such as bending, stooping, balancing, and reaching
- Comfortable working in varied temperature conditions
Job Qualifications
- Must be at least 21 years of age
- TIPS certification (or ability to obtain upon hire)
- Minimum of 1 year restaurant or hospitality experience preferred but not required
- Ability to multitask efficiently in a fast-paced environment
- Familiarity with beer styles, basic mixology, and food pairing concepts
- Proficient with POS systems and basic math
- Strong interpersonal and communication skills
- Dependable, organized, and detail-oriented
Job Duties
- Provide attentive, enthusiastic, and timely service to all guests
- Greet customers warmly and be proactive in creating a welcoming environment
- Answer menu and beer-related questions, make recommendations, and upsell appropriately
- Accurately take and input food and drink orders using the POS system (Toast)
- Deliver food and beverages promptly and ensure orders are correct
- Address and resolve guest concerns with professionalism and empathy
- Mix, garnish, and serve alcoholic and non-alcoholic beverages
- Check guest identification to ensure legal drinking age
- Maintain bar cleanliness, setup, and inventory
- Restock bar supplies and rotate stock as needed
- Maintain accurate cash drawer and close out with minimal discrepancies
- Manage section efficiently, taking orders and coordinating with kitchen staff
- Set, reset, and clean tables and dining areas throughout shift
- Run food and assist in expo line operations as needed
- Support hosts, other servers, and kitchen staff to ensure smooth flow of service
- Accurately process payments and maintain organized billing
- Collaborate closely with front- and back-of-house staff for seamless service
- Attend and participate in pre-shift meetings and ongoing staff trainings
- Communicate issues, guest feedback, or unusual occurrences to management
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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