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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $10.75 - $18.25
Work Schedule
Flexible
Benefits
flexible schedules
Great pay
Free Meals
Medical insurance
Vision Insurance
Dental Insurance
Voluntary Short-Term Disability Insurance
Cancer income protection insurance
health care flexible spending account
Dependent Care Flexible Spending Account
401K with company match
Vacation leave
sick leave
Bereavement leave
leave share program
associate discounts
Referral Bonus
Community Involvement Opportunities
Hands-on paid training
Career and leadership development
Opportunities for management growth
Job Description
Panda Restaurant Group, Inc., founded in Glendale, California, in 1983, has grown to become the largest family-owned American Chinese restaurant concept in the United States. With nearly 2,300 locations worldwide, Panda Restaurant Group is committed to delivering exceptional Asian dining experiences to its guests. The company places a strong emphasis on family values and strives to create an inspiring work environment that helps its team members improve their lives while positively impacting the communities where they operate. Known for its dedication to quality and service, Panda Restaurant Group maintains a safe, welcoming, and inclusive atmosphere for both guests and associates,... Show More
Job Requirements
- High school graduate
- Restaurant experience a plus
- Must be 18 year of age to carry alcoholic beverages
- Have a clean, neat appearance and good personal hygiene at all times
- Have a courteous, enthusiastic style of communication
- Ability to communicate with guests fluently
Job Qualifications
- High school graduate
- Restaurant experience a plus
- Must be 18 year of age to carry alcoholic beverages
- Have a courteous, enthusiastic style of communication
- Ability to communicate with guests fluently
Job Duties
- Ensure that all guests are greeted in a timely, friendly, and professional manner
- Explain to guests about our offerings, the holiday menu/specials
- Recommend seasonal menu, suggestive sell additional items- drinks, soup, appetizers, dessert
- Be the server of choice- Frequent request by guests to be the server
- Remember regular guests' names and orders
- Work with the kitchen staff to meet any special requirements for ingredients and preparation of food
- Ensure timely delivery of the guest's order when ready in the kitchen and prepare it as necessary with garnishes, sauce
- Keep guests informed of the status of their food and drink orders if not available immediately
- Execute the proper placement of dishes on the table
- Execute the proper wine opening and serving procedures
- Execute the proper service standards- removal of plates, replacing dirty plates
- Engage the guests in small talk while serving them to enhance their dining experience
- Know the proper time to offer services- Do not interrupt guests while they are having conversation
- Anticipate guest's needs prior to them asking- condiments, water/tea refill etc
- Ensure quality check backs are done in a timely manner, to ensure everything is satisfactory and respond promptly to any request or complaint, seeking the manager's help as needed
- Present check at the end of the meal, take and process payments in cash or credit card using company procedures
- Assist bussers and other servers as needed, especially during busy periods
- Make sure that dining room area is kept clean and free of trash at all times
- Clean up spills promptly anywhere in dining room
- Remove or alert management to any safety hazard
- Do opening or closing routines for dining room and work stations as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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