Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee wellness programs
Job Description
Hard Rock is a globally recognized brand known for merging the vibrant energy of music with hospitality to create memorable experiences. The company operates a chain of lifestyle hotels, casinos, and restaurants worldwide, bringing a unique blend of comfort, luxury, and entertainment to guests. Each venue is designed to celebrate music and pop culture while offering premium dining and accommodation services. Hard Rock is dedicated to delivering excellence through its high standards of service, attention to detail, and commitment to sustainability and community engagement. As a company known for its iconic memorabilia and themed environments, Hard Rock attracts a diverse... Show More
Job Requirements
- Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time
- ability to make repeating movements of the arms, hands, and wrists
- ability to express or exchange ideas verbally and perceive sound by ear
- ability to obtain impressions through the eyes
- manual dexterity, hand-eye coordination, and ability to work with hand above shoulders
- ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms
- ability to turn or twist body parts in a circular motion
- ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
- understanding of lifestyle hotels and premium dining products and services
- must meet legal requirements for any required licensing
- ability to work evenings, weekends, and holidays, as needed
Job Qualifications
- Secondary school degree preferred
- previous work experience in service for at least 2 years in a hotel managed restaurant or 4 years in an independent quality restaurant
- ability to comprehend and use basic language to communicate information and ideas
- ability to read, comprehend, and write simple instructions, short correspondence and memos
- ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing
- ability to effectively deal with internal and external customers and staff, requiring patience, tact, and diplomacy
- fluency in English
- additional languages preferred
Job Duties
- Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank
- be thoroughly familiar with all menu items, including ingredients and food allergens, and wine list in order to assist guests and answer questions accurately
- ensure restaurant is clean and in order at all times, including tables, chairs, floors, walls, ceilings, lighting, temperature, music, memorabilia , and décor
- ensure sequence of service is followed for all guests
- greet guests, take food and beverage orders, and suggestive sell
- serve food and beverages, ensuring timeliness, completeness, and accuracy
- accommodate guests’ special requests whenever possible
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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