Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Benefits
competitive pay
team environment
Training and Development
flexible scheduling
Employee Discounts
Career advancement opportunities
Positive work culture
Job Description
Marcus Theatres is a well-established entertainment and hospitality company dedicated to providing exceptional movie-going and dining experiences. Known for its family-friendly atmosphere and commitment to creating magical memories, Marcus Theatres operates multiple locations that combine the enjoyment of film with quality food and beverage service. As part of its Food and Beverage Department, the company prioritizes guest satisfaction, cleanliness, and a safe working environment. By fostering a supportive team atmosphere, Marcus Theatres encourages employees to deliver excellent service and contribute positively to the overall guest experience. The theaters not only screen the latest films but also focus on offering patrons... Show More
Job Requirements
- High school diploma or equivalent preferred
- Ability to work in a high-volume, fast-paced team environment
- Passion for delivering unparalleled hospitality and excellent service
- Computer literacy with ability to learn Aloha POS system
- Accuracy in transactions and cash-handling skills
- Positive attitude and excellent communication skills
- Ability to keep the service area organized, stocked, and clean
- Ability to obtain relevant training certificate and/or licensure
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in food and beverage service is an asset
- Strong communication and interpersonal skills
- Ability to learn and operate the Aloha POS system
- Demonstrated ability to work in a high-volume, fast-paced team environment
- Positive attitude and a passion for excellent guest service
- Basic math skills for transaction accuracy
- Ability to pass relevant training and certification requirements
Job Duties
- Stay guest focused and nurture an excellent guest experience
- Interact with guests in an efficient, hospitable, and professional manner from the beginning to the end of their experience
- Greet the guest in a friendly and courteous manner and explain any specials and/or restaurant promotions
- Possess full knowledge of bar and menu items
- Assess guests' needs and preferences to make recommendations
- Record the details of the order from the guests
- Input the order into the Point of Sale to inform the kitchen of the particulars in the order being placed
- Immediately communicate any food or service issues to management
- Check station before, during, and after shift for proper set-up and cleanliness
- Follow up on guest requests and pre-bus tables throughout service
- Deliver food and beverage orders within established timeframes
- Multi-task and assist teammates
- Work at a fast pace
- Consistently use suggestive selling techniques
- Complete assigned sidework
- Bus and reset tables as needed
- Verify guests that purchase alcohol are at least 21 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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