Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Employee Discounts
Training and development opportunities
supportive work environment
Job Description
Marcus Theatres is a well-established entertainment company committed to providing an exceptional movie-going experience combined with quality food and beverage services. With numerous locations across the country, Marcus Theatres is recognized for its dedication to customer satisfaction and creating Magical Movie Memories for guests. As a proud leader in the entertainment industry, Marcus Theatres offers a friendly and inclusive work environment where employees are valued as part of a close-knit family team. The company emphasizes excellent service, teamwork, and maintaining a clean and safe environment for both guests and staff. The Food and Beverage department plays a vital role in... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Ability to work in a fast-paced, team environment
- Strong communication skills
- Basic computer literacy with ability to learn Aloha POS system
- Accuracy in transactions and cash-handling skills
- Ability to maintain a clean and organized service area
- Ability to obtain relevant training certificate or licensure
Job Qualifications
- High school diploma or equivalent
- Experience in food and beverage service preferred
- Strong communication and interpersonal skills
- Ability to work in a high-volume, team environment
- Knowledge of POS systems or ability to learn quickly
- Passion for customer service and hospitality
- Positive attitude and reliability
Job Duties
- Stay guest focused and nurture an excellent guest experience
- Interact with guests in an efficient, hospitable, and professional manner from the beginning to the end of their experience
- Greet the guest in a friendly and courteous manner and explain any specials and/or restaurant promotions
- Possess full knowledge of bar and menu items
- Assess guests' needs and preferences to make recommendations
- Record the details of the order from the guests
- Input the order into the Point of Sale to inform the kitchen of the particulars in the order being placed
- Immediately communicate any food or service issues to management
- Check station before, during, and after shift for proper set-up and cleanliness
- Follow up on guest requests and pre-bus tables throughout service
- Deliver food and beverage orders within established timeframes
- Multi-task and assist teammates
- Work at a fast pace
- Consistently use suggestive selling techniques
- Complete assigned sidework
- Bus and reset tables as needed
- Verify guests that purchase alcohol are at least 21 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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