Job Overview
Employment Type
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
robust benefit plan
opportunities to build a successful career with global potential
Access to diverse and challenging work
recognition for excellence
sense of pride in work well done
Job Description
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and... Show More
Job Requirements
- Work authorization for the location required
- Minimum of 2 years food service or related work experience
- Proficient in speaking, writing and reading English
- Ability to work flexible schedule including different shifts and some weekends
- Excellent communication skills
- Ability to work in a fast-paced environment
- Strong attention to detail
Job Qualifications
- Minimum of 2 years food service or related work experience
- Proficient in speaking, writing and reading English
- Ability to work flexible schedule including different shifts and some weekends
- Strong customer service and communication skills
- Ability to work effectively in a team environment
- Knowledge of food and beverage preparation methods
- Professionalism and ability to maintain Four Seasons standards of excellence
Job Duties
- Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order
- Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item's origin, taste, and preparation methods
- Communicate options for removal of trays and dishware
- Respond to request for tray removal according to established time standards
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- Properly and accurately close guest checks securing room number and signature
- Properly settle voided checks or complimentary meals
- Offer pre-determined menu selections to each table
- Maintain knowledge of each selection's origin, taste, and preparation method
- Communicate guest orders including any special needs or requests to the Management and/or kitchen
- Check completed kitchen orders with the guest's original order
- Transport items to the guest table in a timely manner to ensure proper food quality
- Work harmoniously and professionally with co-workers and supervisors
- Offer guests an enjoyable and expertly served dining experience conforming to Four Seasons standards of excellence, food quality, professionalism, and friendliness equal to that of the finest restaurant in the city
- Comply with any additional requests that may arise pertaining to Food and Beverage duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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