Lenox Hotel

Server, Sweeney's on Boylston at The Lenox

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Affordable medical
Dental
long-term disability
short-term disability
Accidental Death and Dismemberment
401k plan with generous match
vacation
Holiday time
Paid sick time
Free Meals
Discounted parking

Job Description

The Lenox Hotel is a historic and prestigious hotel located in the heart of Boston's Back Bay neighborhood. Established in 1900, The Lenox Hotel has become a cornerstone of the Boston hospitality scene, renowned for its luxurious accommodations, personalized service, and rich heritage. The hotel embodies a sophisticated and independent spirit, offering travelers a unique blend of historical charm and modern amenities. Guests at The Lenox experience an inviting atmosphere where attention to detail and customized guest services are paramount, making it a beloved destination for both leisure and business travelers seeking comfort and elegance in Boston.

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Job Requirements

  • At least one year’s experience as a bartender or server in a fast-paced full-service restaurant or hotel
  • Strong knowledge of food, wine, beer, spirits and mixology
  • Strong guest service skills with the ability to respectfully engage
  • Knowledge of retail math for handling transactions accurately
  • Ability to work in a fast-paced environment while maintaining a positive attitude
  • Exceptional oral communication skills in English
  • Ability to work flexible hours, including weekends, and holidays as needed
  • Ability to work late night as our bar closes at 2am daily

Job Qualifications

  • At least one year’s experience as a bartender or server in a fast-paced full-service restaurant or hotel
  • Strong knowledge of food, wine, beer, spirits and mixology
  • Strong guest service skills with the ability to respectfully engage
  • Knowledge of retail math for handling transactions accurately
  • Familiarity with banquet or catering services is a plus
  • Knowledge of Toast or similar POS system a plus
  • Ability to work in a fast-paced environment while maintaining a positive attitude
  • Exceptional oral communication skills in English. Multi-lingual a plus
  • Ability to work flexible hours, including weekends, and holidays as needed
  • Ability to work late night as our bar closes at 2am daily

Job Duties

  • Assist with greeting guests, creating a great first impression for the dining experience
  • Completion of all opening and closing side work
  • Ability to provide detailed descriptions of all menu items, assisting with pairings, while ensuring accurate orders are taken
  • Provide the highest service standards possible to all guests
  • Full knowledge and descriptions of all wines, beers, and cocktails, and be able to make recommendations
  • Service of cocktails, wine and champagne in accordance with safe alcohol service standards
  • Maintain the cleanliness of server stations, and equipment
  • Meet and exceed all guest request and expectations with a professional attitude
  • Keep tables clean throughout the evening
  • Adhering to the proper cash handling procedure including tip reporting, due backs, and bank

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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