
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Career development opportunities
Staff meals
Job Description
Stateside Live! is a premier hospitality and entertainment district located in the vibrant heart of the South Philadelphia Sports Complex. This unique venue boasts an exciting collection of restaurants, bars, and entertainment options that cater to a diverse clientele seeking memorable dining and nightlife experiences. Among its notable establishments are PBR Philly, Coors Banquet Bar, 1100 Social, Miller Time Beer Hall, and the Live! Arena, which includes popular spots such as Birra Peroni, Chickie’s and Pete’s, Geno’s Steaks, and Lorenzo and Sons Pizza. Recognized as Philadelphia’s No. 1 Sports Bar by Philadelphia Magazine, Stateside Live! represents a successful partnership between... Show More
Job Requirements
- High school diploma or equivalent
- At least 1 year of experience in serving or related hospitality role
- Must be at least the legal drinking age in the state
- Strong interpersonal and communication skills
- Ability to stand and walk for extended periods
- Ability to handle and lift items up to 50 pounds
- Must be able to work flexible hours including nights, weekends, and holidays
- Certification in alcohol awareness and food handling as required by local regulations
- Fluency in English
- Positive attitude and customer service orientation
Job Qualifications
- At least 1 year of serving experience in a fast-paced food and beverage venue, preferably nightclub environment
- Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, and garnishments preferred
- Must meet state legal age requirements
- Must speak fluent English, other languages preferred
- Must be courteous, pleasant, and good natured
- Strong communication skills for interacting with guests, bartenders, wait staff, cooks, and supervisors
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government
- Reading and writing abilities for order taking and paperwork
- Basic math skills for handling cash and credit transactions
- Ability to work nights, weekends, and/or holidays as required
Job Duties
- Greet all guests and take beverage and food orders in a prompt and professional manner
- Serve cocktails and/or menu items to bar guests
- Up-sell when taking orders
- Show energy, outgoing personality, and maintain professionalism at all times
- Provide outstanding and professional service with a smile to ensure guest satisfaction
- Communicate effectively and clearly with co-workers and kitchen staff verbally and via point of sales system
- Communicate with guests clearly, patiently, and with good humor
- Be well-versed in all concept products and menu items to guide guest experience and sell food and beverage items
- Consistently check guests' identification to ensure legal age requirements for alcohol consumption
- Monitor guest behavior and alcohol consumption to determine when alcohol service should cease
- Notify management of incidents involving excessive alcohol consumption or impaired guests
- Complete all assigned side work
- Accurately account for all sales and payments from guests
- Alert management of any service and/or safety issues
- Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction
- Promote teamwork and quality service through daily communication and coordination with other departments
- Coordinate with bartenders and kitchen for ordering and receipt of food and beverages
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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