Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible scheduling
Training and Development
Employee Discounts
Job Description
The Pueblo of Sandia is a vibrant and culturally rich community located in New Mexico, known for its commitment to integrity, fairness, collaboration, communication, and recognition for performance excellence. It operates various public service establishments, including restaurants, entertainment venues, and lounges, that contribute to both the local economy and cultural heritage. The Pueblo of Sandia emphasizes attracting and retaining qualified personnel by fostering a positive work culture and offering opportunities for growth and professional development within its community services.
This job opportunity is for a Waiter/Waitress position within one of the Pueblo of Sandia’s restaurant outlets. The role ... Show More
This job opportunity is for a Waiter/Waitress position within one of the Pueblo of Sandia’s restaurant outlets. The role ... Show More
Job Requirements
- Must be at least 21 years of age
- One year experience as a waiter/waitress in a restaurant or food service establishment
- Must successfully complete the New Mexico Food Handlers course upon hire
- Must obtain and maintain a New Mexico Alcohol Server's License upon hire
- Must be able to successfully pass a stringent background investigation
- Will require a pre-employment and random drug screening
- Must have a flexible work schedule to be able to work weekends and holidays if needed
- Must be able to lift at least 25 pounds
Job Qualifications
- One year experience as a waiter/waitress in a restaurant or food service establishment
- Knowledge of menu offering, including ingredients, cooking methods, and presentation
- Knowledge of beverage selection, including wines, cocktails, beers, and non-alcoholic options
- Ability to manage multiple tasks simultaneously, such as taking orders, serving tables, and processing payments
- Ability to follow instructions
- Exhibiting a strong commitment to the organization
- Ability to deal effectively and professionally with the general public and be attentive to customer's needs
- Adaptability to navigate through dynamic and fast paced environments, maintaining composure and professionalism during peak periods and challenging situations
- Maintain the highest standard of personal hygiene
- Ability to perform basic math calculations and pass a basic math test
- Knowledge of minimum temperature requirements for food/drink preservation
- Knowledge of tribal, federal, state and local sanitary regulations regarding the preparation, maintenance, storage and sales of food/drink products
- Ability to work harmoniously and professionally with co-workers and supervisors
Job Duties
- Provides excellent customer service and always establishes guest perception of restaurant service as that of exceptional hospitality and friendliness
- Manages orders from guests, ensuring accuracy, timeliness, and adherence to special requests, while coordinating with kitchen and bar staff
- Promotes menu items, specials, and promotions to enhance guest satisfaction and increase revenue through upselling and suggestive selling techniques
- Adheres to all applicable laws and regulations governing alcohol service, including age verification and responsible beverage service practices
- Monitors and intervenes service to guests who appear intoxicated, and handles challenging situations with tact and diplomacy, notifies an on-duty supervisor to follow up with the guests
- Maintains thorough knowledge of property information regarding restaurants, entertainment, lounges, marketing promotions, upcoming events as well as local points of interest
- Processes payments accurately and efficiently, handling cash, credit card transactions, and any forms of payment accordingly to established procedures
- Responsible for all opening and closing side work duties as assigned by management
- Participates in daily stand-up meetings to ensure property information is understood
- Adheres to all food safety and hygiene regulations, responsible alcohol service guidelines, to ensure the well-being of guests and compliance with legal requirements
- Works as part of a cohesive team, assisting fellow team members as needed, fostering a positive and supportive work environment
- Maintains cleanliness, presentation, and organization of dining areas
- including tables, chairs, and condiments stations, to provide a pleasant and inviting environment and adhering to food safety regulations
- Communication with supervisors and/or managers regarding guest issues that are in need of addressing
- Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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