Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.25 - $17.25
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Staff meals
employee recognition programs
Job Description
Social Misfits is a distinct hospitality establishment known for delivering a one-of-a-kind café experience centered around a warm, welcoming, and inclusive atmosphere. Founded on the principle of celebrating the diverse, alternative, and authentic, Social Misfits sets itself apart from typical dining spots by embracing uniqueness and creativity, both in its brand and its menu. With an iconic logo inspired by one of history's most notable misfits, the café invites guests into an environment that blends romance, character, and the dark allure reminiscent of a classic speakeasy. This innovative eatery specializes in delivering comfort food with a twist, placing a special... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in the food and beverage industry preferred
- Ability to stand and walk for extended periods
- Must be able to handle physical demands of the job including lifting up to 25 pounds
- Availability to work flexible hours including nights, weekends, and holidays
- Must be at least 18 years old
- Ability to communicate effectively in English
Job Qualifications
- Prior experience in food and beverage service
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Knowledge of food safety and sanitation practices
- Ability to handle cash transactions accurately
- Basic math skills
- Ability to provide excellent customer service
- Ability to work as part of a team
- Flexibility to work various shifts including weekends and holidays
Job Duties
- Possess full knowledge of food and beverage products served and utilizes suggestive selling techniques
- Takes orders and delivers food and beverage in a timely manner
- Ensure guests receive immediate, friendly, and personalized service to build their intent to return
- Guide guests through menus, answers questions thoroughly, and provides specific item suggestions and information about the establishment
- Maintain positive guest satisfaction by exceeding service expectations
- Handle guest complaints or direct them to a manager
- Operate the point-of-sale system with a high level of efficiency and handles large amounts of currency
- Practice proper cash handling procedures by addressing the point-of-sale system after every transaction, properly organizing money, counting change back to guests, and following appropriate checkout procedures
- Set up and break down equipment and supplies
- Maintain work areas by organizing and cleaning service stations and pre-bussing tables as needed of all used glassware/plateware/silverware/etc
- Write down all orders and input them into the point-of-sale system accurately
- Scrape, rack, and stack glassware/plateware/silverware properly in the dishwashing area
- Act as a final check on the quality of food and beverage items before they are served to guests and ensure appropriate garnishes and condiments are on plates
- Complete all opening, running, and closing duties as assigned
- Deliver food and beverage items, for their own and others' tables, with a sense of urgency
- know all table numbers and floor plan
- When necessary, will occasionally assist the host with greeting and seating guests
- Adhere to responsible alcohol service established by company policy
- Understand and utilize all safety and sanitation practices as defined in the safety program and report any accidents to management
- Welcome all guests in our restaurant with a warm and inviting demeanor
- Provide efficient and personal service to each and every customer
- Maintain the highest degree of quality and consistency in product standards
- Communicate with team members and management to solve problems
- Participate in maintaining a positive work environment
- Stay informed on products and share knowledge with team members and guests
- Maintain and organize store supplies and appearance (dry and perishables)
- Answer telephones and take messages
- Punch in and report to the Manager/Supervisor on Duty on time for every shift. Obtain manager's or supervisor's approval prior to punching out
- Ensure compliance and adherence to service and safety standards
- Adhere to all company policies and procedures
- Perform all other related duties as assigned
- All staff members are required to follow the guidelines set forth by the Employee Handbook
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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