SWRG INC

Server - Smith & Wollensky Chicago

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $40.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
401k
flexible schedule
Complimentary family meals
employee dining discounts
Opportunities for advancement

Job Description

Smith & Wollensky is a renowned steakhouse restaurant known for delivering exceptional dining experiences characterized by high-quality food, impeccable service, and a warm, inviting atmosphere. With a longstanding tradition of excellence, Smith & Wollensky has built a reputation as a premier destination for guests seeking premium steaks, fresh seafood, and carefully curated wines. The establishment prides itself on creating a luxurious yet comfortable environment where guests can enjoy memorable meals, celebrate special occasions, and receive personalized attention from attentive staff.

As a Server at Smith & Wollensky, you will play a pivotal role in enhancing the overall guest experience ... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a restaurant or customer service role is preferred

Job Qualifications

  • Excellent interpersonal and communication skills
  • Ability to handle cash and paperwork accurately
  • Demonstrates good judgment
  • Must be knowledgeable of Smith & Wollensky’s menus, policies, and procedures
  • Must be well versed in Point-of-Sale system
  • Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness
  • Must be able to perform under pressure in a high-volume restaurant setting

Job Duties

  • Greet guests warmly, take their food and beverage orders
  • Explain menu items, ingredients, and preparation methods to guests
  • Ask about allergies
  • Enter food and beverage orders into POS system accurately
  • Provide attentive and personalized service, anticipating guests' needs
  • Check on guests during their meals to ensure satisfaction and address requests or concerns
  • Refill drinks, clear plates, and reset tables
  • Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area
  • Handle guest complaints or concerns professionally and bring issues to management when necessary
  • Present bills to guests and process payment transactions accurately and quickly
  • Participate in pre-shift meetings and training sessions as required
  • Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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