Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $40.00
Work Schedule
Flexible
Benefits
Paid Time Off
401k
flexible schedule
Complimentary family meals
employee dining discounts
Opportunities for advancement
Job Description
Smith & Wollensky is a renowned steakhouse restaurant known for delivering exceptional dining experiences characterized by high-quality food, impeccable service, and a warm, inviting atmosphere. With a longstanding tradition of excellence, Smith & Wollensky has built a reputation as a premier destination for guests seeking premium steaks, fresh seafood, and carefully curated wines. The establishment prides itself on creating a luxurious yet comfortable environment where guests can enjoy memorable meals, celebrate special occasions, and receive personalized attention from attentive staff.
As a Server at Smith & Wollensky, you will play a pivotal role in enhancing the overall guest experience ... Show More
As a Server at Smith & Wollensky, you will play a pivotal role in enhancing the overall guest experience ... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a restaurant or customer service role is preferred
Job Qualifications
- Excellent interpersonal and communication skills
- Ability to handle cash and paperwork accurately
- Demonstrates good judgment
- Must be knowledgeable of Smith & Wollensky’s menus, policies, and procedures
- Must be well versed in Point-of-Sale system
- Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness
- Must be able to perform under pressure in a high-volume restaurant setting
Job Duties
- Greet guests warmly, take their food and beverage orders
- Explain menu items, ingredients, and preparation methods to guests
- Ask about allergies
- Enter food and beverage orders into POS system accurately
- Provide attentive and personalized service, anticipating guests' needs
- Check on guests during their meals to ensure satisfaction and address requests or concerns
- Refill drinks, clear plates, and reset tables
- Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area
- Handle guest complaints or concerns professionally and bring issues to management when necessary
- Present bills to guests and process payment transactions accurately and quickly
- Participate in pre-shift meetings and training sessions as required
- Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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