Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $40.00
Work Schedule
Flexible
Benefits
Paid Time Off
401k
Flexible Schedule
Complimentary family meals
employee dining discounts
Opportunities for advancement
Job Description
Smith & Wollensky is a renowned upscale dining establishment located in SW Chicago, Chicago, IL, specializing in delivering exceptional steakhouse experiences to its guests. With a rich heritage of culinary excellence and a commitment to premium quality service, Smith & Wollensky has made a name for itself as a top destination for both locals and visitors seeking a memorable dining atmosphere. This restaurant prides itself on combining classic steakhouse fare with a contemporary ambiance, ensuring every guest enjoys not only exquisite meals but also impeccable service.
The restaurant operates in a fast-paced yet elegant environment, striving to maintain the high... Show More
The restaurant operates in a fast-paced yet elegant environment, striving to maintain the high... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a restaurant or customer service role is preferred
Job Qualifications
- Excellent interpersonal and communication skills
- ability to handle cash and paperwork accurately
- demonstrates good judgment
- must be knowledgeable of Smith & Wollensky's menus, policies, and procedures
- must be well versed in Point-of-Sale system
- exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness
- must be able to perform under pressure in a high-volume restaurant setting
Job Duties
- Greet guests warmly, take their food and beverage orders
- explain menu items, ingredients, and preparation methods to guests
- ask about allergies
- enter food and beverage orders into POS system accurately
- provide attentive and personalized service, anticipating guests' needs
- check on guests during their meals to ensure satisfaction and address requests or concerns
- refill drinks, clear plates, and reset tables
- assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area
- handle guest complaints or concerns professionally and bring issues to management when necessary
- present bills to guests and process payment transactions accurately and quickly
- participate in pre-shift meetings and training sessions as required
- collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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