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Job Overview
Employment Type
Temporary
Work Schedule
Day Shifts
Weekend Shifts
Job Description
Hyatt Regency Tamaya is a world-class resort situated on the picturesque Santa Ana Pueblo, set against the stunning backdrop of the Sandia Mountains. Known for its exceptional hospitality and commitment to guest satisfaction, Hyatt Regency Tamaya stands as a premier destination offering a blend of luxury, comfort, and memorable experiences. This resort caters to guests seeking an authentic New Mexico experience combined with the high standards of Hyatt’s global reputation. As part of Hyatt’s extensive network, the resort provides a professional and nurturing environment where employees can grow and develop their careers in the hospitality industry. The resort prides itself... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to work flexible hours including weekends and holidays
- Strong communication and interpersonal skills
- Physical ability to perform required tasks including standing for long periods and lifting moderate weight
- Basic math skills for handling payments
- Positive attitude and a guest-oriented approach
Job Qualifications
- A true desire to satisfy the needs of others in a fast paced environment
- Refined verbal communication skills
- Must have physical stamina to lift moderate amounts of weight
- Ability to stand for long periods of time
Job Duties
- Provide warm, attentive, and professional service to all guests, ensuring a positive dining experience across full-service and limited-service outlets
- Greet guests promptly, present menus, answer questions, and offer thoughtful recommendations based on menu knowledge
- Take accurate food and beverage orders and enter them into the POS system efficiently
- Deliver food and drinks in a timely manner, ensuring proper presentation and order accuracy
- Maintain clean, organized, and well-stocked service stations and dining areas
- Monitor guest satisfaction throughout the dining experience and resolve issues or escalate concerns when needed
- Process payments accurately and follow cash-handling procedures
- Support team members during busy periods, including running food, restocking supplies, and assisting with setup and breakdown
- Follow all health, safety, and sanitation standards to maintain a clean and compliant work environment
- Represent the resort with professionalism, hospitality, and a guest-first mindset at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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