Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Courtyard Odessa is part of MCR, the third-largest hotel owner-operator in the United States, known for maintaining premium-branded hotels with high standards of cleanliness, hospitality, and service. Located at 7241 Tres Hermanas Blvd, Odessa, Texas, this hotel operates within MCR's extensive portfolio of over 148 hotels spanning 37 states and 106 cities. MCR has built a reputation for excellence by managing a diverse array of Marriott and Hilton brands, alongside prestigious independent hotels, employing more than 7,000 team members nationwide. The company emphasizes teamwork, product consistency, and quality to deliver exceptional guest experiences. MCR has been recognized multiple times for... Show More
Job Requirements
- Experience in hospitality, service, or consumer-facing franchise preferred
- Must have a positive attitude and willingness to learn
- Ability to follow instructions, assigned tasks, and meet deadlines
- Always provide friendly service with a smile
- Flexible schedule with availability for days, nights, holidays, and weekends
- Must arrive and clock in on time for every shift and clock out at scheduled time
- Must clock in/out for breaks at designated times
- Must provide sufficient notice when calling out for scheduled shifts
Job Qualifications
- Experience in hospitality, service, or consumer-facing franchise preferred
- Positive attitude and willingness to learn
- Ability to follow instructions, assigned tasks, and meet deadlines
- Friendly service mindset with a smile
- Flexible schedule availability including nights, weekends, and holidays
- Punctuality in arrival, departure, and break times
- Knowledge of food and beverage offerings
- Ability to communicate effectively in English
- Teamwork and collaboration skills
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use guests' names whenever possible to enhance guest relations
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel features and amenities
- Support hotel groups and events as needed
- Answer incoming calls with friendly, professional service
- Keep all workspaces clean and well-organized
- Assist in cleaning guest rooms and public spaces as required
- Wear clean, approved uniform and be well-groomed
- Communicate clearly, honestly, and professionally with team members
- Take food and beverage orders accurately and promptly
- Deliver hot food items to tables efficiently
- Use POS system to input orders and process payments
- Prepare coffee and specialized drinks
- Clear, clean, and reset tables for dining
- Observe diners and promptly respond to requests
- Complete daily inventory prep and side work
- Maintain food safety and handling policies
- Assist in maintaining restaurant cleanliness
- Escort guests to tables as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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